Frank Wells

Technical Support Agent at MVP One
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Contact Information
us****@****om
(386) 825-5501
Location
Chicago, Illinois, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Agent
      • Aug 2022 - Present

      Assist users of MVP Plant with common issues. Document and re-create issues that users are having to pass on to development team. Assist users of MVP Plant with common issues. Document and re-create issues that users are having to pass on to development team.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Former General Manager, Current Instructor
      • Sep 2019 - Present

      Customer Service and Front Desk Concierge. Helped drive in-club and online marketing and promotions, provided support for social media and direct-to-member/lead advertising. Drove sales and helped establish best practices for customer-resource management software. Technical support for in-studio sound/light systems and stationary bike maintenance. Employee scheduling and payroll management. Retail and stock inventory control and janitorial support. Currently instructing classes in new market. Recently awarded company-wide honor of Instructor of the Year 2021 Show less

    • United States
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Membership Advisor
      • Dec 2021 - Aug 2022

      Drive sales and provide member support. Promote brand through events and outside marketing. Drive sales and provide member support. Promote brand through events and outside marketing.

Education

  • Eastern Kentucky University
    History
    2009 - 2014

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