Experience

Border Foods LLC

• United States
• Food & Beverages
• 100 - 200 Employee

• Human Resources Business Partner

  • Jun 2023 - Present

• Area Coach

  • Mar 2021 - Aug 2023



Ric's Food Center

• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Service Director

  • Nov 2019 - Mar 2021

  * Develop Standards to Improve Customer Service. * Develop Staff to execute company standards for customer service. * Recruit, staff, and develop team members to management positions. * Create positive Work Environment to ensure a Positive Guest Experience on every visit. * Help other Departments in the Store where necessary. * Develop Standards to Improve Customer Service. * Develop Staff to execute company standards for customer service. * Recruit, staff, and develop team members to management positions. * Create positive Work Environment to ensure a Positive Guest Experience on every visit. * Help other Departments in the Store where necessary.



Border Foods LLC

• United States
• Food & Beverages
• 100 - 200 Employee

• Area Coach

  • May 2017 - Apr 2019

  1) P&L and Operation responsibility for 6 Restaurants totaling $8.5 Million. 2) Supported Operations for other Restaurants out of my Area. 3) Helped Create and Approve Budgets 4) Supervised 28 Managers. Responsibility for Facilities, Vendors, and Maintenance. 5) Hired, Trained, and Developed Managers. 6) Conducted Core Audits, Safety Audits, Food Safety Audits, and Hospitality Audits. 1) P&L and Operation responsibility for 6 Restaurants totaling $8.5 Million. 2) Supported Operations for other Restaurants out of my Area. 3) Helped Create and Approve Budgets 4) Supervised 28 Managers. Responsibility for Facilities, Vendors, and Maintenance. 5) Hired, Trained, and Developed Managers. 6) Conducted Core Audits, Safety Audits, Food Safety Audits, and Hospitality Audits.



Olga's Kitchen

• United States
• Restaurants
• 100 - 200 Employee

• District Supervisor

  • Apr 2010 - Jun 2017

  1) Lead 7 restaurant in Michigan and St., Louis Missouri. 2) Responsible P&L Results totaling $8.3 Milion. 3) Lead a Team of 25 Managers with Operational Excellance 4) Developed a Culture of Extraordinary Service with Highest Company Average Every Year 5) Have Developed and Promoted 8 people in the last 3 years. 6) Developed a Culture of Hard Work, Having Fun, and Goal Orientation. 1) Lead 7 restaurant in Michigan and St., Louis Missouri. 2) Responsible P&L Results totaling $8.3 Milion. 3) Lead a Team of 25 Managers with Operational Excellance 4) Developed a Culture of Extraordinary Service with Highest Company Average Every Year 5) Have Developed and Promoted 8 people in the last 3 years. 6) Developed a Culture of Hard Work, Having Fun, and Goal Orientation.



Arby's

• United States
• Restaurants
• 700 & Above Employee

• Area Supervisor

  • May 2002 - Nov 2009

  1) Responsible for P&L and Operations of 6 units totalling $5.8 Million. 2) Hired and developed 31 Managers. Responsible for over 250 personel. 3) Interviewed and negotiated contracts with Vendors. 4) Performed yearly budgets for 6 units. 5) Maintained and monitored operations to company policy and procedures and government regulations. 6) Responsible for all Human Resource issues and made recommendations to Human Resource Department with any invesitgations. 7) Ensured all… Show more 1) Responsible for P&L and Operations of 6 units totalling $5.8 Million. 2) Hired and developed 31 Managers. Responsible for over 250 personel. 3) Interviewed and negotiated contracts with Vendors. 4) Performed yearly budgets for 6 units. 5) Maintained and monitored operations to company policy and procedures and government regulations. 6) Responsible for all Human Resource issues and made recommendations to Human Resource Department with any invesitgations. 7) Ensured all Training Systems were performed and executed properly. Show less 1) Responsible for P&L and Operations of 6 units totalling $5.8 Million. 2) Hired and developed 31 Managers. Responsible for over 250 personel. 3) Interviewed and negotiated contracts with Vendors. 4) Performed yearly budgets for 6 units. 5) Maintained and monitored operations to company policy and procedures and government regulations. 6) Responsible for all Human Resource issues and made recommendations to Human Resource Department with any invesitgations. 7) Ensured all… Show more 1) Responsible for P&L and Operations of 6 units totalling $5.8 Million. 2) Hired and developed 31 Managers. Responsible for over 250 personel. 3) Interviewed and negotiated contracts with Vendors. 4) Performed yearly budgets for 6 units. 5) Maintained and monitored operations to company policy and procedures and government regulations. 6) Responsible for all Human Resource issues and made recommendations to Human Resource Department with any invesitgations. 7) Ensured all Training Systems were performed and executed properly. Show less



TEC Foods, Inc / Taco Bell, KFC, Pizza Hut

• Detoit and Chicago

• Franchisee/ Vice President of Operations

  • Mar 1998 - May 2002

  Responsible for all P&L, performed yearly budgets, vendor contracts, facilities, and hiring and training of 32 restaurants in excess of 27 million per year. Increased sales 10% yearly, increased operating profit 26%, took a reopened unit from $450 to 1.2 million Certified as a National Food Safety Instructor, scored 100% compliance for food safety audits Received Golden bell Awards for 8 restaurants, one unit ranked in the top 5 nationally for 3consecutive years, Promoted 7 General… Show more Responsible for all P&L, performed yearly budgets, vendor contracts, facilities, and hiring and training of 32 restaurants in excess of 27 million per year. Increased sales 10% yearly, increased operating profit 26%, took a reopened unit from $450 to 1.2 million Certified as a National Food Safety Instructor, scored 100% compliance for food safety audits Received Golden bell Awards for 8 restaurants, one unit ranked in the top 5 nationally for 3consecutive years, Promoted 7 General Managers, 2 District Managers and 1 Director. Show less Responsible for all P&L, performed yearly budgets, vendor contracts, facilities, and hiring and training of 32 restaurants in excess of 27 million per year. Increased sales 10% yearly, increased operating profit 26%, took a reopened unit from $450 to 1.2 million Certified as a National Food Safety Instructor, scored 100% compliance for food safety audits Received Golden bell Awards for 8 restaurants, one unit ranked in the top 5 nationally for 3consecutive years, Promoted 7 General… Show more Responsible for all P&L, performed yearly budgets, vendor contracts, facilities, and hiring and training of 32 restaurants in excess of 27 million per year. Increased sales 10% yearly, increased operating profit 26%, took a reopened unit from $450 to 1.2 million Certified as a National Food Safety Instructor, scored 100% compliance for food safety audits Received Golden bell Awards for 8 restaurants, one unit ranked in the top 5 nationally for 3consecutive years, Promoted 7 General Managers, 2 District Managers and 1 Director. Show less



Taco Bell

• United States
• Restaurants
• 700 & Above Employee

• Restaurant Support Manager/Area Manager

  • Apr 1996 - Mar 1998

  Responsible for all P&L, staffing, operations and facilities for 10 locations in excess of 8 million Nominated for a franchised Director opening by the Regional Director Responsible for all P&L, staffing, operations and facilities for 10 locations in excess of 8 million Nominated for a franchised Director opening by the Regional Director