Frank ten Hagen
Retired at Private Family- Claim this Profile
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Dutch Native or bilingual proficiency
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English -
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Esperanto -
Topline Score
Bio
Manon Smiet
As Frank was the chairman of the Works Council I worked closely together with him on different type of changes. In close corporation with the Works Council we adjusted the labour terms and conditions on a regular basis. We designed an early retired scheme and a social plan in times of reorganisation. We discussed all related issues openly in a formal and informal setting. Frank keeps a good balance between the interest of the employees and the interest of the company. He represented Sony Benelux proudly in the European Works Council. He is a real "Sony man".
Gerrit Busser
I know Frank since the day I started working at Sony which is about 27 years ago. Apart from the fact that he was a nice colleague during all those years I consider Frank as a good friend. Frank is always very much interested in the people around him and is a very social person. During the many years that Frank worked in the SAP Support team I managed, he has always impressed me with his wide knowledge of SAP tables and how to retrieve the correct data from the system. He is a real query-guru!! On top of that Frank has a good knowledge of SAP CRM. His enthusiasm with a touch of humor makes him a very well-appreciated colleague.
Manon Smiet
As Frank was the chairman of the Works Council I worked closely together with him on different type of changes. In close corporation with the Works Council we adjusted the labour terms and conditions on a regular basis. We designed an early retired scheme and a social plan in times of reorganisation. We discussed all related issues openly in a formal and informal setting. Frank keeps a good balance between the interest of the employees and the interest of the company. He represented Sony Benelux proudly in the European Works Council. He is a real "Sony man".
Gerrit Busser
I know Frank since the day I started working at Sony which is about 27 years ago. Apart from the fact that he was a nice colleague during all those years I consider Frank as a good friend. Frank is always very much interested in the people around him and is a very social person. During the many years that Frank worked in the SAP Support team I managed, he has always impressed me with his wide knowledge of SAP tables and how to retrieve the correct data from the system. He is a real query-guru!! On top of that Frank has a good knowledge of SAP CRM. His enthusiasm with a touch of humor makes him a very well-appreciated colleague.
Manon Smiet
As Frank was the chairman of the Works Council I worked closely together with him on different type of changes. In close corporation with the Works Council we adjusted the labour terms and conditions on a regular basis. We designed an early retired scheme and a social plan in times of reorganisation. We discussed all related issues openly in a formal and informal setting. Frank keeps a good balance between the interest of the employees and the interest of the company. He represented Sony Benelux proudly in the European Works Council. He is a real "Sony man".
Gerrit Busser
I know Frank since the day I started working at Sony which is about 27 years ago. Apart from the fact that he was a nice colleague during all those years I consider Frank as a good friend. Frank is always very much interested in the people around him and is a very social person. During the many years that Frank worked in the SAP Support team I managed, he has always impressed me with his wide knowledge of SAP tables and how to retrieve the correct data from the system. He is a real query-guru!! On top of that Frank has a good knowledge of SAP CRM. His enthusiasm with a touch of humor makes him a very well-appreciated colleague.
Manon Smiet
As Frank was the chairman of the Works Council I worked closely together with him on different type of changes. In close corporation with the Works Council we adjusted the labour terms and conditions on a regular basis. We designed an early retired scheme and a social plan in times of reorganisation. We discussed all related issues openly in a formal and informal setting. Frank keeps a good balance between the interest of the employees and the interest of the company. He represented Sony Benelux proudly in the European Works Council. He is a real "Sony man".
Gerrit Busser
I know Frank since the day I started working at Sony which is about 27 years ago. Apart from the fact that he was a nice colleague during all those years I consider Frank as a good friend. Frank is always very much interested in the people around him and is a very social person. During the many years that Frank worked in the SAP Support team I managed, he has always impressed me with his wide knowledge of SAP tables and how to retrieve the correct data from the system. He is a real query-guru!! On top of that Frank has a good knowledge of SAP CRM. His enthusiasm with a touch of humor makes him a very well-appreciated colleague.
Experience
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iOS App Development
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United Kingdom
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Software Development
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700 & Above Employee
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Retired
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Nov 2016 - Present
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Sony Benelux, a branch of Sony Europe Ltd
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Badhoevedorp
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CI Specialist
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Apr 2008 - Nov 2016
CI (Customer Investigation) specialist at Sony Benelux and Sony Europe; Accompany and Introducing SalesForce.com (SFDC); Converting and mapping databases for SFDC; Synchronizing SFDC v.s. SAP; Developing error reports for data SFDC v.s. SAP; Develop tools for end-users within SFDC; Control and maintenance for core-databases Benelux and Europe; Robotica and E-tization, recognize errors and automatic correct them. CI (Customer Investigation) specialist at Sony Benelux and Sony Europe; Accompany and Introducing SalesForce.com (SFDC); Converting and mapping databases for SFDC; Synchronizing SFDC v.s. SAP; Developing error reports for data SFDC v.s. SAP; Develop tools for end-users within SFDC; Control and maintenance for core-databases Benelux and Europe; Robotica and E-tization, recognize errors and automatic correct them.
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Sony
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Entertainment Providers
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700 & Above Employee
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SAP analyst
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Apr 2000 - Apr 2008
Analyzing core-databases;Development of error reporting for Master-data SAP v.s. CRM;Create tools for end-users of SAP;Guiding the introduction of CRM;Training the end-users for CRM;Data conversion SAP => CRM;Maintenance core databases Benelux and Europe.
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Database manager
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Apr 1997 - Apr 2000
Responsible for the core data of Sony Nederland;Co-operation with colleague in Europe, implementing SAP;Roll out of the Financial tools and Sales tools of SAP within Sony BeneluxTraining for end-users SAP;Develop test-systems for conversion from old IT-systems to SAP.
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Database manager
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Oct 1987 - Apr 1997
Development of the central databases for Customers and Materials;Reporting for Sales-figures;Development of tools for Sales-Representatives;Training of end-users of the Central databases.
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Manager Office administration
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Apr 1982 - Oct 1987
Managing a team of 4 members;Administration for Sales and Marketing;Analyzing the data out of the databases;Cooperate with Credit-Department;Training for PC-use;Marketing service.
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Salesmanager within service
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Apr 1979 - Apr 1982
Manage a team of around 20 co-workers;Responsible for the ordertaking within the Netherlands;Responsible for the deliveries;Reporting to the board.
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Seller within service
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May 1976 - Apr 1979
Ordertaking trading goods;Maintenance customer database;Contact Sales representatives and customers.
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Co-worker Parts control
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Feb 1973 - May 1976
Furnish the Parts WarehousePurchase and sale of partsStock management
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Temporary worker
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Oct 1971 - Feb 1973
Intake repairs;Customer service;Bookkeeping and administrative jobs
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Adm medewerker
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Sep 1971 - Oct 1971
Booking the invoices for advetisements. Booking the invoices for advetisements.
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Administrator
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Aug 1971 - Sep 1971
Invoice administration for maritime machines. Invoice administration for maritime machines.
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Education
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1968 - 1971
OSG
High School, Dutch, English, Mathematic, Chemistry, Physics, Biology, Extended by Economics, French and History. -
1964 - 1968
Vondelgymnasium (dependance Baraeus gymnasium)
No degree -
1957 - 1962
Crijnssenschool
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