Frank Rivera

Customer Service Specialist at P2 Science, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Experience

    • United States
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Customer Service Specialist
      • May 2023 - Present

    • Game Admin
      • Oct 2016 - Present

      ESL ONE: Brooklyn Beatdown: September 16-17, 2017 • Tournament organizer for Street Fighter V ESL One: Brooklyn Beatdown • Coordinated with director and production team for the running and livestream of the event East Coast Throwdown September 2-3, 2017/October 20-21, 2018 • Head tournament organizer • Coordinated a team of tournament organizers to ensure high volume tournament runs smoothly and on time • Coordinated with director and production team for the running and livestream of the event Madden Club Championship November 18-19, 2017/December 5-7, 2017 • Player liaison/Stage admin • Coordinated with director, production, and players for running and livestream of the event • Responsible for ensuring tournament was run to rules set by EA Amazon Champions of Fire Invitational December 2-3, 2017 • Tournament organizer for entire event • Coordinated with director, production, and talent for running and livestream of the event Show less

  • New Challengers
    • Milford, CT
    • Tournament Organizer
      • Nov 2015 - Present

      Organize and run weekly and monthly local fighting game tournaments Responsible for registration of players and spectators Responsible for tracking finances for local events Responsible for streaming local tournaments Organize and run weekly and monthly local fighting game tournaments Responsible for registration of players and spectators Responsible for tracking finances for local events Responsible for streaming local tournaments

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Shipping and Receiving Clerk
      • May 2021 - May 2023

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Logistics Coordinator
      • Jan 2021 - Apr 2021

    • Shipping Clerk
      • Aug 2020 - Jan 2021

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Outbound Supervisor
      • Oct 2019 - Jul 2020

    • United States
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Assistant Production Manager
      • Feb 2018 - Oct 2019

      Supervisor of a team of shippersMain point of contact in shipping for all other departments Maintain daily order schedule Coordinate scheduling with contract manufacturers Responsible for coordinating and prioritizing incoming orders Manage and request shipping supplies to ensure shipping continues uninterruptedManage inventory, sales order entry, job entry, and shipment entry through an ERP systemResponsible for daily reconciliation of all shipments

    • Shipping Clerk
      • Jul 2013 - Feb 2018

      Coordinated high volume and high value shipments in the medical device field with a team of shippersResponsible for all hazardous material and international shipmentsReinforced knowledge of Class 9 hazardous material shipping regulations Responsible for scheduling all freight truck pickups with various freight forwardersWork independently using information from multiple applications in an ERP systemResponsible for keeping extensive records

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Shipping Clerk
      • Nov 2011 - Jul 2013

      Responsible for packing and shipping all outgoing inventory using delivery services including UPS, FedEx, and DHL Responsible for keeping extensive records of all outgoing shipments Handled inventory management using an ERP system Able to work independently using various sales reports Worked closely with all project managers to ensure timely delivery of all product Consistently helped to solve various problems due to my understanding of the different systems used for inventory control and tracking Licensed forklift operator Show less

Education

  • Cheshire High School
    High School Diploma
    2004 - 2008

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