Frank Pickny

Manager at Experis Deutschland
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Contact Information
us****@****om
(386) 825-5501
Location
DE

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Credentials

  • ITIL® 4 Foundation Certificate
    AXELOS Global Best Practice
    Feb, 2020
    - Oct, 2024
  • ITIL® 3 Foundation Certificate
    AXELOS Global Best Practice
  • ServiceNow Certified System Administrator
    ServiceNow

Experience

  • Experis Deutschland
    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Manager
      • Oct 2022 - Present

      Team Manager ServiceNow Team Manager ServiceNow

  • Experis France
    • France
    • Information Technology & Services
    • 700 & Above Employee
    • Service Delivery Manager
      • Aug 2016 - Sep 2022

      Service Delivery Manager ServiceNow Service Delivery Manager ServiceNow

  • Hewlett Packard Enterprise
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Delivery Manager
      • Jan 2005 - Jul 2016

      Service Delivery Manager for a Remedy based ITSM System Additionally: Technical Lead for Case Exchange Projects (HPSM) Process Lead for Case Exchange Projects (HPSM) Service Delivery Manager for a Remedy based ITSM System Additionally: Technical Lead for Case Exchange Projects (HPSM) Process Lead for Case Exchange Projects (HPSM)

  • WestLB Systems
    • IT Services and IT Consulting
    • IT Project Manager
      • Apr 2001 - Dec 2004

  • Materna Information & Communications SE
    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Remedy Consultant
      • Aug 1998 - Mar 2001

  • Dapro GmbH
    • Dortmund und Umgebung, Deutschland
    • Developer
      • Jan 1995 - Jul 1998

      Software für Bauingenieurwesen Software für Bauingenieurwesen

Education

  • Technische Universität Dortmund
    Diplom-Informatiker, Informatik
    1993 - 1997

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