Experience

CBM of America

• United States
• Telecommunications
• 100 - 200 Employee

• Engineering Supervisor

  • Jun 2016 - Present

• Senior Detail Engineer

  • Nov 2015 - Jun 2016



Alcatel-Lucent Enterprise

• France
• Telecommunications
• 700 & Above Employee

• Senior Technical Project Manager

  • Jul 2012 - Sep 2015

  • Promoted to this role from Operations Supervisor in July of 2012. • Customer facing Senior Technical Project Manager responsible for telecom equipment installation and growth in the New Jersey and New York City markets. • Deployed various telecommunication networks in New York City and NJ on schedule and on or under budget. • Ensured customer satisfaction by providing installation oversight, client acceptance and managing details of overall project. • Developed customer-specific implementation plans, coordinated internal resources, project budget, reporting, and scheduling. • Extensive interaction with sales team, systems engineering, product development and other members of cross-functional teams. • Tracked key customer milestones and critical dependencies and performed risk management



Lucent Technologies

• United States
• Telecommunications
• 200 - 300 Employee

• Operations Supervisor

  • Dec 2000 - Jul 2012

  • Promoted to this role from Lead Installer in December of 2000. • Operations Supervisor responsible for all central office telecommunication equipment installations for the following customers. Verizon Wireless Northern New Jersey and Philadelphia market, Sprint PCS NNJ and Philadelphia, Metro PCS NNJ and Cricket Philadelphia market. • Extensive experience in CO equipment test and turn up. • Supported a team of telecommunication equipment installers (25+ installers), responsible for central office installation, while adhering to all quality and procedure requirements. • Evaluated all training needs, allocated resources such as tools and equipment in order to meet the objectives. • Performed job planning through effective scheduling and skills allocation. • Have the technical knowledge and experience dealing with central office equipment. • Interfaced with customer and onsite installation teams on a daily/weekly basis to ensure complete customer satisfaction. • Experienced in management of union represented employees



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Lead Telecommunications Equipment Installer

  • Oct 1992 - Dec 2000

  • Supervised on-site job activities. Provided work assignments to staff. • Complete job activities and documentation. • Extensive experience with CO equipment test and turn up. • Worked as on-site customer relations representative on a daily/weekly basis. • Hired and trained new employees. • Received letters of appreciation from customers such as IBM, Hewlett Packard, Kaiser Permanente, Galileo International. • Supervised on-site job activities. Provided work assignments to staff. • Complete job activities and documentation. • Extensive experience with CO equipment test and turn up. • Worked as on-site customer relations representative on a daily/weekly basis. • Hired and trained new employees. • Received letters of appreciation from customers such as IBM, Hewlett Packard, Kaiser Permanente, Galileo International.



United State Marine Corp

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Sergeant (E5)

  • Jan 1980 - Jan 1984

  Supervised a crew of technicians working with operations, maintenance, repair and testing of Helicopter electrical systems. Honorably discharged January 1984. Participated in the Multi-National peace keeping forces Beirut Lebanon October 1983. Two overseas deployments aboard USS Tarawa (LHA1) and USS Peleliu (LHA5). Promoted to rank of Sergeant (E5) April 1983. Selected as Non Commission Officer of the Month February 1982. Meritoriously promoted to rank of Corporal (E4) 1981 Meritoriously promoted to rank of Private First Class (E2) 1980.