Frank Franze jr.

Senior User Experience Designer, E-commerce at Pela
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • French Elementary proficiency

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Bio

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Credentials

  • Insights for Innovation
    IDEO U
    Aug, 2020
    - Nov, 2024

Experience

  • Pela
    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Senior User Experience Designer, E-commerce
      • Jun 2023 - Present

      Responsible for: Fostering a deep understanding of business and customer goals in developing new e-commerce experiences; facilitating workshops and brainstorms to collect rich information; developing sitemaps, user flows, customer journey maps, wireframes, prototypes, and hi-fi UI designs; and putting research and data at the centre of the customer experience. Responsible for: Fostering a deep understanding of business and customer goals in developing new e-commerce experiences; facilitating workshops and brainstorms to collect rich information; developing sitemaps, user flows, customer journey maps, wireframes, prototypes, and hi-fi UI designs; and putting research and data at the centre of the customer experience.

  • DECIEM | THE ABNORMAL BEAUTY COMPANY
    • Canada
    • Research
    • 700 & Above Employee
    • Lead User Experience Designer
      • Aug 2022 - Jun 2023

      Responsible for: Creating and fostering Deciem’s culture and principles within the UX team, while working closely with our partners to set standards in operational excellence as we grow our product offering; and working with UX, Digital and Creative designers to prioritize work streams, establish KPIs, and communicate commitments to cross functional product and tech teams :)

    • Senior User Experience Designer
      • Aug 2020 - Aug 2022

      Responsible for: creating visual and experience design solutions for Deciem’s e-commerce website; pairing with internal product teams to conduct discovery, usability, and AB tests; establishing the UX process, and ensuring we build products our users love

  • Ceridian
    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Product Designer (SaaS and Native Mobile)
      • Mar 2019 - Aug 2020

      Responsible for: leading design projects across the entire product lifecycle; setting the vision for client experience across multiple platforms; owning and evolving the brand; and working with small multi-disciplinary teams to find beautiful but practical solutions to design challenges Responsible for: leading design projects across the entire product lifecycle; setting the vision for client experience across multiple platforms; owning and evolving the brand; and working with small multi-disciplinary teams to find beautiful but practical solutions to design challenges

  • Uppercase
    • Canada
    • Retail
    • 1 - 100 Employee
    • Product Designer (Saas)
      • May 2018 - Jan 2019

      Responsible for: incorporating user experience and research across all product design stages; understanding and implementing product requirements; using design principles in creating outstanding visual interfaces across multiple platforms; and partnering with product owners to ensure the product meets and exceeds design objectives Responsible for: incorporating user experience and research across all product design stages; understanding and implementing product requirements; using design principles in creating outstanding visual interfaces across multiple platforms; and partnering with product owners to ensure the product meets and exceeds design objectives

  • Indigo
    • Canada
    • Retail
    • 700 & Above Employee
    • Digital Designer
      • May 2016 - May 2018

      Responsible for: creating visual interfaces for desktop and mobile sites across multiple devices; partnering closely with front-end developers to implement designs; producing web-based standards and guidelines to create consistent, user-friendly experiences; employing exceptional communication skills when engaging internal stakeholders and determining creative briefs Responsible for: creating visual interfaces for desktop and mobile sites across multiple devices; partnering closely with front-end developers to implement designs; producing web-based standards and guidelines to create consistent, user-friendly experiences; employing exceptional communication skills when engaging internal stakeholders and determining creative briefs

Education

  • BrainStation
    Certificate, Experience Design
    2016 -
  • Vancouver Community College
    Diploma, Digital Design
    2012 - 2013

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