Experience

Remedy Analytics

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Information Technology Administrator & Security Officer

  • Jul 2018 - Present

  IT Administrator Network Administrator Security Architect & Security Officer Tableau Administrator Oracle Database Administrator Workflow Optimizer IT Administrator Network Administrator Security Architect & Security Officer Tableau Administrator Oracle Database Administrator Workflow Optimizer



Main Street Market (Retail Store)

• United States

• Co-Founder

  • Jan 2021 - Present



VersaTechSupport

• Greater Milwaukee Area

• Owner

  • Sep 2017 - Present

  I have been consulting for the last 16+ years and now it is time to start my own IT firm, VersaTech! VersaTech offers desktop and server support, network and server architecture, call center support, web site design and maintenance including e-commerce, project management or general IT consulting for solutions you may need help implementing such as ERP or Call Center. So if your company is in need, feel free to contact me! I have been consulting for the last 16+ years and now it is time to start my own IT firm, VersaTech! VersaTech offers desktop and server support, network and server architecture, call center support, web site design and maintenance including e-commerce, project management or general IT consulting for solutions you may need help implementing such as ERP or Call Center. So if your company is in need, feel free to contact me!



Kornit Digital

• Israel
• Printing Services
• 700 & Above Employee

• IT Administrator

  • Apr 2016 - Mar 2018

  Main Technical Support for Kornit North and Latin America (Remote office) including remote field engineers and sales staff System Administrator for Kornit North America (Windows 2012 Environment including Skype for Business) IT Liason between Kornit HQ IT (located in Israel) and Kornit North & Latin America Global Call Center Manager and Support (ICE contact system) (co-project manager) Backup support to Kornit HQ IT for various systems (Priority, Salesforce, Skype for Business) to all global areas (Europe & Asia) Show less



BizLab

• United States
• Advertising Services
• 1 - 100 Employee

• IT Manager

  • Nov 2005 - Mar 2016

  To oversee all operations in our computer systems and phone systems serving in four primary roles 1. IT Support Manager (Team of 4) 2. Call Center Manager 3. System/Network Administrator/Engineer 4. Data analyst -------------------------------------------------------------------------------------------------- • Provide administration and support to 32 Windows 2012,2008 and 2003 servers (Active Directory based) and their hardware • Manage corporate help desk activities and resolve all issues if necessary to 150+ users in a Windows 7 and Mac environment including to 80-85 agents in a call center operational 6 days per week and 16 hours per day • Administer, maintain and support our call center package including all call center processes (Aspect Unified IP) • Manage network security including management of Cisco router and switches • Establish and build relationships with vendors • Oversee all IT-related purchasing and budget usages • Provide training based on company needs related to software and hardware • Create needed reports and 'real time' web page stats using .NET Crystal Reports, Tableau Reporting and SQL Reporting Services based on business needs Show less



American Health and Safety

• Madison, Wisconsin Area

• IT Manager

  • Sep 2002 - Jul 2005