Experience

ITG

• United States
• Financial Services
• 400 - 500 Employee

• Systems Engineer

  • Jul 2012 - Present

  • Data Center Migration project where ~120 servers were migrated to a new data center via P2P, P2V, or V2V. • Windows 2003 Uplift project where Windows 2003 servers and associated applications were uplifted to either Windows 2008 R2 or Windows 2012 R2 depending on compatibility. • Built Windows 2008 R2 and Windows 2012 R2 servers (Physical and Virtual) as ULL (Ultra Low Latency) for home grown financial applications that communicate with the Stock Exchanges (TMX, Aequitas, CHIX, Omega, Pure). • Upgraded/maintained the companies VMware vSphere infrastructure from 4.0 to 5.5 consisting of 3 clusters across 2 data centers with 2 vCenter servers connected in Linked Mode. • Implemented vCenter Support Assistance to ease the tracking of open issues, provide a simple method of uploading log bundles to VMware Support, and scan the environment monthly for any outstanding issues. • Transitioned 2 vSphere clusters from standard HP Hardware and NetApp/Hitachi storage to Nutanix converged infrastructure utilizing Nutanix NX-3060-G4 and NX-8035-G4 chassis’. • Designed/implemented/upgraded Citrix XenMobile 8.5 - 9.0 in a High Availability configuration providing employees with iOS/Android devices Mobile Device Management capabilities and access to ITG’s E-Mail and internal systems in a secured environment. • Implemented Citrix Sharefile 3.0 in a High Availability configuration providing mobile users secure access to user/shared files and folders via their mobile devices. • Designed and implemented Citrix XenDesktop/XenApp 7.6 infrastructure in a High Availability configuration consisting of 3 XenApp farms with 4 servers per farm providing employees and clients remote access to various company applications running on Windows 2012 R2. • Implemented Citrix NetScaler MPX-8200 and MPX-8005 network appliances across 2 data centers in an active/passive configuration utilizing GSLB (Global Server Load Balancing) for all the Citrix products listed above. Show less



IBM Canada Ltd.

• Markham, ON

• Senior IT Advisory Specialist

  • Sep 2009 - May 2012

  • Worked hand-in-hand with the IT Architects to ensure proposed solutions “fit” the Rogers IT environment by provided general Windows, VMware, Citrix design principles and architectural guidance to the Architects during development. • Received/reviewed incoming account Projects from our Dispatchers and delegate the projects to the System Administrators ensuring all projects are completed in a timely manner. Provide assistance/additional resources as required. • Produced build documentation for Windows 2008, VMware 4.1i, and IBM BladeCenter-H chassis' in collaboration with the IT Architects and System Administrators. • Produced policies and procedures for the extended Operational Support teams. • Mentored extended Operational Support teams on all Intel managed systems, processes, and procedures. Provided technical guidance as required. • Worked on and implemented account projects as required based on System Administrator availability and project load. • Implemented vSphere 4.1i infrastructure in the Rogers environment consisting of 3 clusters across 3 data centers utilizing HA/DRS technologies native to vSphere. • Managed/Implemented/Maintained over 3000 servers (24000+ users) across Canada consisting of Windows 2000/2003/2008, Citrix Metaframe 1.8, XP, Presentation Server 4.0/4.5 farms, VMware ESX/i 3.x/4.x farms/hosts/servers. • Assigned as a dedicated Intel resource to the Server Refresh Project that refreshes approximately 800 Intel server per year upgrading legacy hardware to IBM Blades (P2P), consolidating dated hardware operating systems to vSphere 4.1i (P2V), and migrating Virtual Machines from legacy ESX hosts to vSphere 4.1i (V2V). • Implemented numerous IBM BladeCenter-H chassis'/Blades. • Implemented/Managed multi-node Windows 2003/2008 MSCS Cluster servers. • Installed/Configured IIS Services in Windows 2003/2008 as required. • Participated in technical interviews and trained new hires on all Intel infrastructures, policies, and procedures. Show less



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Senior Systems Analyst

  • Apr 1999 - Sep 2009

  • Migrated servers from Windows 2000 to Windows 2003 and 2003 to 2008 for many Legacy Upgrade projects. • Managed/Implemented/Maintained over 2500 servers (23000+ users) across Canada consisting of Windows 2000/2003/2008, Citrix Metaframe 1.8, XP, Presentation Server 4.0/4.5 farms, VMware 2.5, ESX 3.x/4.0 farms/hosts/servers. • Performed yearly server consolations (100-150 servers/year) virtualising physical Windows 2000/2003 servers to VMware virtual servers and manage all VMware Infrastructures with vCenter Server 2.0/2.5/4.0 . • Implemented/Managed multi-node Windows 2000/2003 MSCS Cluster servers. • Installed/Configured IIS Services in Windows 2000/2003/2008 as required. • Implemented numerous HP P-Class and C-Class chassis'. • Implemented HP Proliant DL 160/380/385/580/585 G1/2/3/4/5 and IBM X Series servers in the environment. • Provide 3rd level support for all systems ensuring SLA’s are met in a timely fashion. • Automated Windows 2000 and 2003 server builds using HP’s Rapid Deployment Pack. • Deployed HP’s System Insight Manager to monitor all HP hardware/software alerts for all supported servers. • Created .bat and VB scripts to automate many administrative functions required to maintain all servers. • Assigned to Capital projects identifying the technical needs of the business and provide cost effective solutions that match the business requirements. • Participated in technical interviews for new hires. • Trained new hires on all Intel Infrastructures, policies, and procedures. Provided technical guidance as required. • Produced and maintained technical manuals and documentation for Intel systems. • Created/Maintained server Disaster Recovery plans and participated in semi-annual DR testing. • Managed Operational projects related to server maintenance and upgrades. Show less



Bank of Montreal

• Toronto, ON

• Team/Technical Leader

  • Feb 1997 - May 1998

  • Led a team of 2-3 LAN Admins in migrating/converting 300 users from a NetWare 3.x to a NetWare 4.x environment at the Bank’s main office at First Canadian Place. • Led a team of 8-10 LAN Admins in migrating/converting 350 users at the Bank’s MBANX office (Bay & Bloor). • Led a team of 4-6 LAN Admins in migrating/converting 400 users at the Banks Scarborough Computing Center. • Troubleshot system and workstation problems after converting a site from NetWare 3.x to NetWare 4.x. • Trained the LAN Admins on the structure of the NetWare 4.x environment and procedures for maintaining it. • Aided in the development of the lower NDS tree structure. • Acted as the backup NDS Administrator for the Bank. • Aided in the testing and conversion of Novell’s Client 32 client software on all workstations and laptops. • Aided in the testing, installation, and configuration of Novell’s Application Launcher v2.0 and various NAL objects in the NDS tree. • Tested all bank P.C. based applications in Windows 3.1, Windows 95, and Windows NT workstation v3.51/v4.0 to ensure compatibility with NetWare 4.x. • Installed, configured, and tuned various Compaq Proliant 2500 servers running NetWare 4.x in all Toronto sites. • Installed and configured various Compaq racks. • Produced and maintained technical installation manuals for the entire project. Show less



Travelers Canada

• Canada
• Insurance
• 700 & Above Employee

• Senior Technical Analyst

  • Jul 1995 - Feb 1997

  • Involved in The Dominion’s design and configuration of the test lab. • Involved in the design of The Dominion’s NDS tree including the replication, partitioning, and time synchronization structures. • Involved in the creation of The Dominion’s NDS tree object naming convention as well as the TCP/IP and IPX numbering conventions. • Involved in the design and configuration of all files servers. • Involved in the design and configuration of the LAN and WAN infrastructure. • Responsible for the selection and configuration of the tape backup software and hardware to be used in all 9 regional centers. • Produced installation instructions and documentation for all items listed above. • Installed and configured all server hardware and software which included Compaq Proliant 1500 servers, Cubix FT200 systems, Novell NetWare v4.1, Novell SAA Gateway v2.0 and Hostprint v1.11, Novell NetWare Connect v2.0, Novell ManageWise v1.0, and Intel LANDesk Management Suite v2.01B. • Configured all 3COM FMSII hubs and LanPlex 1000, 2500, and 6012 ethernet switches. • Worked with Bell Sygma in the installation and configuration of the Cisco 1000 and 4500 routers. • Troubleshot any system, LAN, or WAN problem encountered during the rollout. • As a 3rd line support resource, aided the Helpdesk and 2nd line support staff in resolving system problems and issues. • Directed the 2nd line support staff in performing routine system maintenance. • Trained the Helpdesk and 2nd line support staff in performing various system functions and tasks. • Completed projects such as the Internet Project, the Management System Update Project, the ManageWise v2.1 Project, the Novell 4.1 Patch Update Project, and the Backup System Project. • Investigated and implemented new technologies. • Managed the replacement of defective system components and ensured service levels were maintained by The Dominion’s system integrator. • Led Severity 1 teams to restore service when major system outages occurred. Show less



Network Administrator

• Toronto, ON

• The Ministry of the Attorney General

  • Jan 1993 - Jul 1995

  • Installed, maintained, and supported all Local Area Network software such as Novell v3.11 & v3.12, Novell Access Services v1.2 - v1.3 (NAS), Novell Asynchronous Communications Services v3.0 (NACS), Novell NetWare Connect v1.0 (NWC), Novell SAA Gateway v1.2 - v1.3, NetWare 3270 LAN Workstation for DOS v3.0 and Windows v1.1, Novell Lanalyzer for Windows v2.0, Microsoft Mail v3.2, Windows v3.1, Windows for Workgroups v3.11, OS/2 v2.1, Windows NT v3.1, Excel v5.0, WordPerfect for DOS and Windows v5.1 - v5.2, Lotus 123 v2.x to v3.x, Microsoft Schedule+, Inoculan v2.5, Harvard Graphics v3.0 for Windows, and Direct access Network v5.1. • Installed, maintained, and supported all Local Area Network hardware such as Olivetti Netframe NF450FT Super Servers, Synoptics Series 3000 Hubs, SMC Elite 16T Network Interface Cards, 3COM 3C509 Network Interface Cards, HPIIIsi Network Laser Printer with the HP Jet Direct Network Interface Card installed, HP4si Network Laser Printer with the HP Jet Direct Network Interface Card installed, Genicom 7170 High Capacity Laser Printer with Genicoms Network Interface Card installed, HPIIp Laser Printer, HPIIIp Laser Printer, and P.C. workstations with varying configurations and processors from 80286 to 80486. • Trained staff on the use of the LAN in a classroom and/or standalone environment; prepared/updated procedural manuals. • Gave directions and instructed the P.C. Support Officer to perform various task on the LAN. • Acted as the backup security officer for the Ministries Payroll Processing System (CORPAY) which resides on the Government of Ontario Mainframe (GONet). • Assisted in the preparation of business cases, multi-year, and annual I.T. acquisition plans for system delivery, services, and training requirements. • Provided recommendations on systems opportunities and enhancements by researching the appropriate hardware/software and ensuring cost effectiveness of the proposed changes. Show less



The Ministry of the Environment and Energy

• Rexdale, ON

• Programmer Analyst/Network Admistrator

  • Jul 1990 - Jan 1993

  • Maintenance and development programming in DBase IV and Clipper. • Maintained all 286, 386, and 486 EISA P.C.'s, printers, and modems in Branch. • Supervised Lan Manager 1.0 and 1.1 networks. • Installed and supervised Novell 3.11 network consisting of over 265 P.C.'s using Cisco AGS+ router (routing TCP/IP and IPX protocols), various network interface cards, concentrators, and topologies. • Monitored and troubleshot the networks with a DOS based SNMP network monitoring package. • Installed and maintained Novell NFS which connected the Novell server to 2 Silicon Graphics super mini computers running IRIS (Silicon Graphics Unix). • Installed and maintained Novell NFS Print Services between Novell Print Servers and Silicon Graphics super mini computers. • Sub-supervised Silicon Graphics mini computers. • Accessed and downloaded files from various organizations such as Microsoft, Novell, and HP through Internet. • Maintained connectivity between all LAN's and HP3000 mini computer. • Evaluated and integrated P.C. products and software for standalone and networked P.C.'s. • Wrote P.C. hardware and software specifications for RFT's, RFI's, and RFP's. Show less



Purolator Inc.

• Canada
• Freight and Package Transportation
• 700 & Above Employee

• Programmer Analyst

  • May 1990 - Jul 1990

  • Maintenance programming with Foxpro v1.01. • Installed and maintained 286 and 386 P.C.'s. • Installed and maintained Novell 3.0 network with over 40 P.C.'s using 3COM 3C503 network interface cards over a thin ethernet topology. • Also sub-supervised an SCO Open Desktop Network. • Maintenance programming with Foxpro v1.01. • Installed and maintained 286 and 386 P.C.'s. • Installed and maintained Novell 3.0 network with over 40 P.C.'s using 3COM 3C503 network interface cards over a thin ethernet topology. • Also sub-supervised an SCO Open Desktop Network.



Realtime DataPro (A Division of Memotec)

• Markham, ON

• Field Service Technician

  • Aug 1989 - Jan 1990

  • Installed and tested Packard Bell VX88, 286, and 386 P.C.'s. • Installed and configured Xenix networks on 386 P.C.'s. • Configured ALPS 2000, LSI, and Centronics 351 printers. • Configured the Gandalf 409, V24, and S24 modems. Crimped cable for serial communication between all equipment. • Setup ADM 11, ADM 31, Digital VT220 and VT320 terminals. • Troubleshot and swapped bad port boards on the GEAC 8202 and MEMOTEC clusters. • Picked up and delivered defective and loaner equipment. Show less