Experience

Safe Exchange

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Director of Programmatic

  • Oct 2023 - Present

  New York, New York, United States Owned by A Parent Media Co. Inc. (APMC). Safe Exchange is a platform that provides Publishers and Platforms ad filtering across their demand stack with customizable and granular blocking capabilities, real time human validated ad metadata for ad decisioning, and connects you with our premium brand safe ad demand.



SuperAwesome

• United Kingdom
• Software Development
• 100 - 200 Employee

• Senior Publisher Development Manager

  • Sep 2022 - Oct 2023

  New York, New York, United States Making the internet safer for kids - An Epic Games Company

• Ad Operations Lead, NA

  • Jan 2022 - Sep 2022

  New York City Metropolitan Area Making the internet safer for kids - An Epic Games Company

• Senior Ad Operations Manager

  • Sep 2018 - Apr 2022

  New York, New York Making the internet safer for kids - An Epic Games Company



DynAdmic

• Brazil
• Advertising Services
• 1 - 100 Employee

• Senior Traffic/Account Manager

  • Jun 2016 - Aug 2018

  New York, New York -Campaign management and optimization across desktop, mobile web, in-app, and connected TV -Manage supply sources and monitor RTB activity and traffic quality -Compile and synthesized campaign performance data such as ROI, reach, and KPIs - Maintained an average margin of 55%+



Appleone-Works at Google

• Partner Development Associate

  • Jan 2016 - Apr 2016

  New York, New York -Vetted potential online publishers to become a part of Google’s ad network -Compile revenue forecasts for prospective online publishing partners -Provided expert product and service information -Continued following-up with clients until the end of sales cycle



Regal Ads

• United States
• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Sep 2015 - Jan 2016

  -Managed budget and revenue forecasting, goal setting, and performance reporting -Negotiated affiliate partner rates to cut cost and benefit corporate partnerships -Managed affiliate partners through routine checks to ensure campaign requirements, delivery, and compliance -Ensured TCPA compliance on voice campaigns by overseeing the auditing of call recordings



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager

  • Nov 2013 - Jun 2015

  Tampa/St. Petersburg, Florida Area -Assessed new customer internet, phone, and cable needs -Provided superior customer service by finding the best deal that fit the customer's needs -Provided technical support -Maintained a retention rate of 85%+ -Met and exceeded sales goals -Up-sold clients on additional or upgraded services



Godspeed Consulting

• United States
• 1 - 100 Employee

• Operations Manager

  • Jul 2013 - Mar 2015

  Tampa/St. Petersburg, Florida Area -Outsourced voice campaigns to offshore call centers. Ensured TCPA compliance with ongoing training and quality checks.



starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jun 2010 - Jan 2012

  Tampa/St. Petersburg, Florida Area Providing top customer service and quality hand-crafted beverages to each and every patron. My duties included, but were not limited to: -Maintaining Starbucks quality standards -Assessing customer's needs and concerns -Training other Baristas -Checked supply inventory -Checked supply deliveries to ensure all items on invoice were delivered -Deescalating customer complaints and concerns



Rawlings Sporting Goods

• Sporting Goods Manufacturing
• 400 - 500 Employee

• Sales Associate

  • Aug 2007 - Jan 2009

  Orlando, Florida Area Providing customers with personalized baseball equipment and memorabilia that fit their personal preference.