Frank Boimare
Computer Systems Coordinator at Jefferson Parish Library- Claim this Profile
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Experience
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Jefferson Parish Library
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United States
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Libraries
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1 - 100 Employee
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Computer Systems Coordinator
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Oct 2020 - Present
(promoted October 2020). Performs administrative and technical duties for the Library’s Information Technology (IT) Department. Tracks/inventories computer and telecommunications hardware and supplies at 16 branch and regional libraries. Monitors and maintains licenses and warranties. Researches hardware and software needs, solicits quotations, prepares requisitions, follows-up on purchase orders, and receives electronic and physical deliveries. Serves as first-level Help Desk support. Solves hardware and software computer-related problems for patrons and staff or escalates problems to the technicians. Maintains staff printers and tracks and orders toner cartridges. Teaches classes (e.g., Excel, Internet and WWW, and Word) to patrons. Occasionally drives vans to deliver hardware and library shipments to branches and surplus hardware to the Jefferson Parish Surplus Depot. Assists Administrative and IT staff in other activities as needed.
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Library Associate
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Oct 2019 - Oct 2020
Paraprofessional responsibilities including assisting in day-to-day library operations: registering borrowers and issuing library cards; checking out, checking in, and shelving books and other library materials; collecting fines; maintaining circulation records and other statistics; processing magazines, newspapers, and non-accessioned paperbacks; handling shipments of books, other library materials and supplies from library headquarters; and opening and closing the branch. Helps patrons using in-house and online materials and resources. Plans and conducts library programs.
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Tulane University
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United States
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Higher Education
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700 & Above Employee
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Adjunct Lecturer
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Jan 1999 - Jun 2020
Taught Information Technology courses to undergraduate students: Technology and Ethics (CPST 3050) and Fundamentals of Information Systems and Technology (CPST 1200). CPST 3050 was a Writing across the Curriculum course. Has taught Operating Systems (UCIS 333)/ Microcomputer Operating Systems (UINS 314), Working with the Internet (UINS 227), and Introduction to Microcomputers (UINS 100). Developed and implemented supporting online information and participated in a three-month Online Course Development Workshop in 2019.
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Hewlett Packard Enterprise Services
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United States
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Software Development
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1 - 100 Employee
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Business Analyst III
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Oct 2012 - Apr 2015
Served as a Functional Analyst on the HPES Design Team for projects that were components of the US Department of Veterans Affairs (VA) Real Time Location System (RTLS). This position required a Moderate Background Investigation - Public Trust Security Clearance.Analyzed contracts, statements of work, templates, and other documents to develop a comprehensive picture of existing client systems and requirements for new systems. Wrote and/or edited a variety of technical and user documents, including disaster recovery plans, installation guides, interface control documents, software design documents, system security guides, and user guides for the RTLS project. Created diagrams, flow charts, and screen shots for use in these and other documents.Supported the HPES program and project management team and works on other projects as needed.Prepared documentation for a Personal Identity Verification (PIV) system for the US Department of Homeland Security (DHS).
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eVenture Technologies, LLC
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Defense and Space Manufacturing
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1 - 100 Employee
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Senior Technical Writer (promoted from Technical Writer II)
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Mar 2011 - Sep 2012
This position required a Medium Background Investigation (NACI) Security Clearance.Technical Writer on the CACI Project Management Support Group for projects that were components of the U.S. Department of Veterans Affairs (VA) Nationwide Health Information Network (NwHIN). Wrote and/or edited a variety of documents, including developer guides, release notes, system security plans, user guides, user interface to database mapping guides, test plans/cases, and version description documents, for the NwHIN projects. Supported the CACI project management team as needed.
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Technical Writer II
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Nov 2007 - Feb 2011
This position required a Secret Clearance. Lead Technical Writer for a project team at the Navy's Space and Naval Warfare System Center Atlantic (SSC LANT), New Orleans Office.Served as the Capability Maturity Model Integration (CMMI) Documentation Manager and provided process management documentation for three Naval Air Systems Command (NAVAIR) Metrology and Calibration (METCAL) systems: the Calibration Standards Asset Management System (CSAMS), the Metrology Automated System for Uniform Recall and Reporting (MEASURE) system, and the Team Work Plan Automation Module (TWPAM) application. MEASURE was one of five command-wide systems evaluated before SSC LANT, New Orleans Office, received its CMMI Maturity Level 3 certification.Designed, programmed, tested and maintained XHTML Help Web applications with graphics for CSAMS and TWPAM. Designed sets of linked Web pages, including related Cascading Style Sheet (CSS) files, that provide detailed user help which is accessed through the CSAMS and TWPAM applications. Performed updates when the applications required modifications.Provided other documentation (metrics work sheets, software specifications, standard practices and procedures, test plans, and user instructions) for the METCAL software. Prepared a Concept of Operations and User Requirements (COUR) document and other documentation for the legacy Standards Acquisition Tracking System (STATS) before it was incorporated into CSAMS and helped prepare the CSAMS COUR II and TWPAM COUR documents.Researched and tested the legacy STATS application before it was transferred to servers at SSC LANT, New Orleans Office.
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IEM
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Technical Writer/Analyst
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Jun 2007 - Nov 2007
Same job description as the previous eVenture Technologies, LLC, job without the CMMI and management responsibilities.
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ACS Government Solutions Group
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United States
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Software Development
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Senior Publication Specialist
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Aug 2000 - Dec 2000
Researched and wrote the initial draft of a Public Key Infrastructure (PKI) Implementation Plan for the National Finance Center (NFC), Department of Agriculture (USDA) and worked on the team that prepared the final copy of the Plan. Worked on several contract proposals.
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Senior Publications Specialist
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Feb 2000 - Aug 2000
Reserve Headquarters Support (RHS), Commander, Naval Reserve Force (COMNAVRESFOR). Wrote and edited computer-related project design and management documentation and computer manuals and specifications. Developed, interpreted, and/or recommended documentation standards, instructions, and style guides as required. Gathered information from internal (interviews, specifications, diagrams, charts, etc.) and external (Government and trade publications, the Internet, etc.) sources and from using prototype or implemented systems. Created graphic and multimedia presentations to portray data within technical documents, for stand- alone presentations, and on the Internet and WWW. Verified that all documentation prepared by ACS-GSG for delivery to the Government conformed to the documentation standards, instructions, and style guides as required by the Delivery Order. Developed and managed a property inventory database.
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Senior Systems Development Specialist (promoted from Technical Writer in 1996)
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Jun 1995 - Feb 2000
Technical Information Management System (TIMS) Documentation and Quality Assurance Task, Minerals Management Service (MMS), U.S. Department of the Interior. This position required a DOI Medium-level ADP Security Clearance.Designed and implemented two prototype Intranet sites for TIMS. Worked as part of a team of analysts who maintained the sites developed from the prototypes. Created original HTML programs and converted other documents into HTML code from a variety of formats. Created and edited graphics for use online and in paper documents. Consulted with end users, government analysts, and program managers to develop, review, write, and edit ADP-related project management (standards and technical specifications) and user documentation. Wrote the TIMS Users Training Guide. Performed quality assurance analysis and testing of programs and documentation, including Y2K issues.
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Data Supervisor
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Aug 1993 - Feb 1995
Department of Applied Health Sciences, School of Public Health and Tropical Medicine. Worked on the GIMME 5 project, a major component of a nationwide National Cancer Institute (NCI) “5-A-Day” program grant.Supervised and trained several student and staff workers in a variety of activities, including computer data entry and data analysis. Coordinated computer-related work and troubleshooting with other local grants, university departments and offices, and Tulane Computing Services. Designed and implemented complex databases (demographics, questionnaires, surveys, and tracking). Designed and prepared computer systems and user documentation. Managed all project computers and peripherals. Designed and prepared graphics, protocols, and slides. Developed SAS programs to translate and combine data for analysis.Did additional work for the Child and Adolescent Trial for Cardiovascular Health (CATCH) and the Bogalusa Heart Study.
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User Services Coordinator
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Feb 1991 - Aug 1993
Sociology Department. Worked on the "Adolescents, Firearms, and Violence: A National Study" (a National Institute of Justice grant) and "The New Orleans Homeless Substance Abusers Project" (a major component of a nationwide National Institute of Alcoholism and Alcohol Abuse grant) projects.Supervised and trained student and staff workers in a variety of activities, including computer data entry, computer hardware and software management, data analysis, telecommunications, and technical writing and editing. Coordinated computer-related work and troubleshooting with other local grants, university departments and offices, the national grant office, a data entry company, hardware and software providers, and Tulane Computing Services. Designed and implemented complex databases (demographics, questionnaires, surveys, and tracking). Managed all transfers of project data. Designed and prepared computer systems and user documentation.Managed all departmental computers, peripherals, and telecommunications, including a computer lab. Designed, implemented, and managed a 20-user Novell 3.11 network for the department.
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University of Montevallo
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United States
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Higher Education
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300 - 400 Employee
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Assistant Professor
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Aug 1989 - Jun 1990
Taught speech and theatre courses to undergraduate students. Supervised Scene Shop Labs. Designed sets and lights and provided technical direction for two main stage productions. Managed the Scene Shop and the scenery and lighting budgets for all major productions.Courses Taught:* Foundations in Oral Communication (SPCH 101)* Stagecraft I (THEA 250)* Playwriting I (THEA 271)* Applied Theatre: Lighting (THEA 302)* Applied Theatre: Scenery (THEA 307)* Stagecraft II (THEA 351)* Stage Lighting (THEA 405)* Scene Design (THEA 460)Scene and Lighting Designer, The Grass Harp, 1990Scene and Lighting Designer/Tech Director, The Lady's Not for Burning, 1989Scene Shop Supervisor, 1989–1990Other Related Activities: Judge, 1990 Flowerhill Invitational Forensics Tournament
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Education
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2002 - 2005
University of New Orleans
Master’s Degree, Urban Studies (Applied Urban Anthropology) -
2009 - 2010
Tulane University
Bachelor’s Degree, Homeland Security Studies -
2005 - 2006
University of New Orleans
Worked on PhD, Urban Studies -
1992 - 1994
Tulane University
Bachelor’s Degree, Computer Information Systems -
1978 - 1979
University of New Orleans
Master of Fine Arts (MFA), Drama and Communications (Film and Television) -
1974 - 1975
Illinois State University
None, I completed 23 hours in art history and theatre towards an MFA. -
1972 - 1973
Louisiana State University in New Orleans (LSUNO)
Master’s Degree, Drama and Communications -
1970 - 1972
Louisiana State University in New Orleans (LSUNO)
Bachelor’s Degree, English
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