Experience

Grgich Hills Estate Winery

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• DTC Events & Outreach Ambassador

  • May 2019 - Present

  Works closely with the DTC Events Team in developing sales and growth in the e-commerce, phone and traditional mail channels. Responsible for creating and fostering a positive relationship/experience with Grgich Hills customers. Works closely with the DTC Events Team in developing sales and growth in the e-commerce, phone and traditional mail channels. Responsible for creating and fostering a positive relationship/experience with Grgich Hills customers.



Oak Avenue Catering

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Server

  • Aug 2015 - Present

  -Serving duties, being able to stand for an extended period of time while accommodating guests effectively and politely -Excellent communications skills, able to multi-task efficiently -Anticipating the needs of guests and responding politely to their request -Serving duties, being able to stand for an extended period of time while accommodating guests effectively and politely -Excellent communications skills, able to multi-task efficiently -Anticipating the needs of guests and responding politely to their request



Bardessono Hotel & Spa/ Hotel Yountville

• Yountville

• Group Rooms Coordinatoor

  • May 2018 - Dec 2019

  Assist and provide reservation support Group Housing support. Provide reservation support to Director of Sales & Marketing, Group and Catering Sales Managers, and the General Manager (as requested) in a variety of ways that are critically important to successfully securing business, as well as meeting the needs of the hotel’s clientele. Manages Group Blocks from a Sales, Revenue Management, Accounting, and Front Office perspective. Will assist with balancing Room Inventory between reservation and front office system. This position has many facets and requires an individual who is flexible, can find work to be accomplished rather than wait for work to be given, and has the ability to prioritize work effectively. Respond to guest and employee inquiries in an efficient, courteous and professional manner to achieve maximum satisfaction, while complying with all Remington policies. Show less



Hotel Yountville

• Yountville

• Front Office Supervisor

  • Apr 2019 - May 2019



Bardessono Hotel and Spa

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • May 2016 - May 2018

  Provide that critical first impression to our guests and have a natural passion for delivering exceptional service Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Provide that critical first impression to our guests and have a natural passion for delivering exceptional service Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Guest Service

  • Sep 2013 - Aug 2015

  -They look to make our guest comfortable while away from home, whether they are traveling on business or for leisure -Our associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise -Guest Service associates are constantly looking for ways to enhance the guest experience -They look to make our guest comfortable while away from home, whether they are traveling on business or for leisure -Our associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise -Guest Service associates are constantly looking for ways to enhance the guest experience



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Guest Services

  • Sep 2013 - Jul 2015

  -They look to make our guest comfortable while away from home, whether they are traveling on business or for leisure -Our associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise -Guest Service associates are constantly looking for ways to enhance the guest experience -They look to make our guest comfortable while away from home, whether they are traveling on business or for leisure -Our associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise -Guest Service associates are constantly looking for ways to enhance the guest experience



Billabong

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• BeachWorks Store Leader

  • Sep 2012 - May 2013

  -Responsible for providing customer service exceeding and aiding company standards -Act as a salesperson, cashier, and perform any other duties necessary to maintain the success of each store -Responsible for providing customer service exceeding and aiding company standards -Act as a salesperson, cashier, and perform any other duties necessary to maintain the success of each store



JD Finish Line

• United States
• Retail
• 700 & Above Employee

• Assistant Manager/Sales Associate

  • Jan 2009 - May 2013

  -Positions require continuous standing, mild manual labor, and excellent interpersonal skills -Job duties include supervising entry-level staffs, maintaining store merchandise levels, setting and meeting sales goals, enforcing corporate policies, and assisting in sales. -Holds accountability for store sales and metrics -Holds accountability for stock and merchandise flow -Maintains company standards regarding personal and store sales/ performance metrics -Positions require continuous standing, mild manual labor, and excellent interpersonal skills -Job duties include supervising entry-level staffs, maintaining store merchandise levels, setting and meeting sales goals, enforcing corporate policies, and assisting in sales. -Holds accountability for store sales and metrics -Holds accountability for stock and merchandise flow -Maintains company standards regarding personal and store sales/ performance metrics



Men's Wearhouse

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jan 2007 - Jun 2007

  -Sales associates maximize sale -Provide value to our customers -Deliver top quality customer service -Nurturing creativity -Enhancing a sense of community and striving toward becoming self-actualized people -Sales associates maximize sale -Provide value to our customers -Deliver top quality customer service -Nurturing creativity -Enhancing a sense of community and striving toward becoming self-actualized people