Fran Granados Garcia
Guide Team Manager at Different Roads- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Full professional proficiency
Topline Score
Bio
Credentials
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Crowd Management and Human Behaviour for Passenger Ships
Tema Safety & Training srl, Taranto, ItalyJan, 2012- Oct, 2024 -
Elementary First Aid
Tema Safety & Training srlJan, 2012- Oct, 2024 -
Fire Prevention and Firefighting
Tema Safety & Training srlJan, 2012- Oct, 2024 -
Personal Safety and Social Responsabilities
Tema Safety & Training srlJan, 2012- Oct, 2024 -
Personal Survival Techniques
Tema Safety & Training srlJan, 2012- Oct, 2024 -
Sailing Basic Course
Escuela de vela de Burriana, Castellón, EspañaJan, 2005- Oct, 2024 -
Curso de Animación para niños hospitalizados
Cotlas ValenciaJan, 2003- Oct, 2024
Experience
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Different Roads
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Spain
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Travel Arrangements
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1 - 100 Employee
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Guide Team Manager
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May 2019 - Present
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Travel Designer
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Oct 2018 - Present
Creative Travel Designer. Im in charge of discovering the most valuable and unique experiences, activities, places to go and people to met around this amazing world.
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Transvia - Mucho más que viajes
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Spain
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Travel Arrangements
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1 - 100 Employee
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Tour guide & Tour leader.
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Jan 2009 - May 2019
Responsable de coordinar todos las visitas y actividades programadas encargándome de que todos los servicios contratados se desarrollen según programa y con los mayores standares de calidad para que la satisfacción de nuestros clientes sea máxima. Dando siempre un aporte extra en los servicios prestados a cada persona que nos acompaña para que su experiencia sea inolvidable, aportando cercanía y profesionalidad y velando por las diferentes necesidades de nuestros clientes en todo momento.
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Agente Comercial y Tour Leader Viajes Grupales
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Dec 2009 - Jul 2015
Para que el viaje sea Inolvidable e Irrepetible la función del Tour Coordinator es primordial, no solo es el encargado de coordinar durante el viaje la correcta ejecución de los servicios contratados, supervisando la calidad ofrecida y el seguimiento del programa previsto asistiendo a los turistas integrantes del grupo en cualquier requerimiento que tengan durante todo el viaje, además debe contagiar al grupo de la pasión y magia que rodean a todo viaje trasmitiendo este sentimiento a su grupo para que disfruten al máximo cada minuto del mismo y no quedarse tan solo con la imagen del folleto o de la foto y la explicación general sino que lo sientan como algo propio para llevarlo como una emoción en el recuerdo por siempre. Show less
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Med Playa
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Spain
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Travel Arrangements
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100 - 200 Employee
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Jefe del equipo de Entretenimiento
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Jul 2015 - Oct 2017
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Acttiv
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Spain
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Travel Arrangements
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200 - 300 Employee
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Entertainment Head Department Chief Animator
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Jul 2014 - Sep 2014
Responsible for coordinating and improving the Entertainment department in Vita Comaruga Hoteliers, managing the Animation Team, organizing all the recreational, sports and fitness activities , and creating and hosting the daily shows program. Responsible for coordinating and improving the Entertainment department in Vita Comaruga Hoteliers, managing the Animation Team, organizing all the recreational, sports and fitness activities , and creating and hosting the daily shows program.
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Costa Crociere S.p.A.
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Italy
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Travel Arrangements
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700 & Above Employee
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Cruise Director Assistant & Chief Animator
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Mar 2013 - Nov 2013
Attending and working closely with the Cruise Director coordinated a team of more more than 45 entertainers, being in charge of administrating and Managing the Entertainment department personnel. Organizing the entertainment program onboard, the animation team activities As well as the Musicians set schedule along the different areas on board the ship coordinating a team of 14 musicians. Adapted and changed the previous Entertainment program of activities and events directed mostly to Spanish and Portuguess guest to become an International complete activities program adapted for more nationalities . Show less
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Animator Cruise Staff
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Apr 2008 - Mar 2013
Socializing with Guests during their time on board. Paying particular attention to Guests travelling alone, whomight have more difficulties fitting into shipboard life.Being available to address all Guests’ needs, providing them with detailed information about the various onboard revenue services. To this purpose being constantly informed of each and every aspect of the cruiseproduct in all services, and in the eventuality of any changesPublicizing the various entertainment and cruise staff activities, trying to involve Guests in active or passiveparticipation, following their typology and their needs.Cooperating with the organization of activities which promote and enhance the various services on board, the shorex department and the concessionaries, in order to ensure a positive revenue come-back. Show less
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Escuela Nacional de Esquí/Snowboad de Sierra Nevada
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Sierra Nevada, Granada, Spain
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Winter sports Instructor, (Skiing & Snowboarding)
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Nov 2004 - Apr 2008
Providing high level of skiing/snowboarding instruction for Group/Individual classes with Adults/Children/Physically Disabled. Proactively manage and participate in greeting customers and ascertaining the clients level and helping them into the correct class. Also Tour Guide for Organized Tour Groups in Sierra Nevada Ski Resort ,Granada ,Spain and Andorra Providing high level of skiing/snowboarding instruction for Group/Individual classes with Adults/Children/Physically Disabled. Proactively manage and participate in greeting customers and ascertaining the clients level and helping them into the correct class. Also Tour Guide for Organized Tour Groups in Sierra Nevada Ski Resort ,Granada ,Spain and Andorra
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Education
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Universidad de Valencia
Human Resources Diploma, Human Resources Management, Human Resources -
Minister of Education & Sports,High Studies Valencia
Superior Technician Of Physical Activity & Sports, Sports and Entertainment, Sports and Entertainment