Experience

KGI Asia Singapore Capital Markets

• Singapore
• Financial Services
• 1 - 100 Employee

• IT Analyst (Infrastructure & Desktop Support)

  • Sep 2021 - Present

  I am part of the IT team focused on management of overall IT Infrastructure and network whilst providing technical support to a team of 200 personnel. I also manage procurement of IT equipment and implementation of OS and network security upgrades. Accomplishments: ● Managed companywide rollout of systems such as Office 365 and Crowdstrike ● Conducted IT workshops for corporate staff for new systems initiation ● Managed setup and technical support of Cisco CUCM and Jabber for all personnel ● Published comprehensive set-up manuals to induct new IT hires Show less



FirstCom Solutions Pte Ltd

• Singapore
• IT Services and IT Consulting
• 100 - 200 Employee

• POS Systems Engineer

  • Nov 2020 - Jun 2021

  I was part of the new POS business unit which specialised in POS solutions tailored for F&B merchants. My role required in-depth technical knowledge and active communication with internal stakeholders to drive satisfactory deployments with first-time clients. ● Managed POS hardware deployment and post-sales support ● Implemented comprehensive training checklist to ensure smooth onboarding of new clients ● Initiated POS systems improvement with Development team based on client feedback Show less



Lantrovision (S) Ltd

• Telecommunications
• 100 - 200 Employee

• Business Development Executive

  • Aug 2019 - Mar 2020

  I managed the SeaGroup account (including Shopee and Garena) and won several projects as their sole cable installer as well as other office tenders. I was responsible for servicing client’s queries with regards to technicalities of various installations and advised them accordingly on the best solutions for their business needs. ● Fronted multiple projects from initial tender till project handover, working in close engagement with necessary Consultancy and Project teams ● Clinched bid for fibre installation of SeaGroup Data Centre Project amounting $350K and multiple mid-sized office cabling projects amounting up to $200K Show less



Sing-Biz.com

• Information Technology & Services
• 1 - 100 Employee

• Business Development Executive

  • Jan 2015 - Aug 2019

  I was in-charge of software optimization for mobile POS systems, drafting UI mock-ups and engaging the programming team for system upgrades/bug fixes. I also handled inquiries from prospectives and managed post-sales support for clients. ● Pitched and won new POS tenders (Tay Junction, Song Lang Garden, MegaAdventure) ● Established new POS systems and supported system integrations with client’s pre-existing POS systems ● Responsible for systems training and implementation to end-users Show less



Singapore Armed Forces

• Defense & Space
• 700 & Above Employee

• Transport Operator

  • Apr 2010 - Apr 2012

  During my National Service, I was in-charge of Vehicle Maintenance for Class 3, 4S & Forklifts. Apart from being tasked with the routine upkeep of SAF Vehicles, I was also the designated in-camp Live Run Safety TO and dispatched unwell colleagues to the nearby Medical Centre for check-ups. During my National Service, I was in-charge of Vehicle Maintenance for Class 3, 4S & Forklifts. Apart from being tasked with the routine upkeep of SAF Vehicles, I was also the designated in-camp Live Run Safety TO and dispatched unwell colleagues to the nearby Medical Centre for check-ups.