Franco Alarcón Cortez

Ingeniero de soporte de redes y pbxs at Telectronic
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Contact Information
us****@****om
(386) 825-5501
Location
Santiago Metropolitan Area, CL
Skills

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Credentials

  • Ethical Hacking/Red Team 3ra edición Hacker Mentor
    HACKERMENTOR CIBERSEGURIDAD S.A.S.
    Mar, 2023
    - Nov, 2024
  • Diplomado en Seguridad Informática Ágil
    Instituto de Ciberdefensa
    Jul, 2022
    - Nov, 2024
  • Certified in ACFE OmniPCX Enterprise
    Alcatel-Lucent Enterprise
    Jun, 2022
    - Nov, 2024
  • Certified in ACFE OmniSwitch LAN
    Alcatel-Lucent Enterprise
    Dec, 2017
    - Nov, 2024
  • Certified in Integrating and Configuring IP Office™ Platform
    Avaya
    Dec, 2017
    - Nov, 2024
  • Certified in ACSR Network Unified Access
    Alcatel-Lucent Enterprise
    Mar, 2017
    - Nov, 2024
  • Certified in NSE1 Network Security Associate
    Fortinet
    Mar, 2022
    - Nov, 2024
  • Certified in NSE2 Network Security Associate
    Fortinet
    Mar, 2022
    - Nov, 2024
  • Certified in NSE3 Network Security Associate
    Fortinet
    Mar, 2022
    - Nov, 2024
  • Certified in IP Office™ Platform Configuration and Maintenance
    Avaya
    Sep, 2020
    - Nov, 2024
  • Certified in Cisco Certified Entry Networking Technician
    Cisco Networking Academy
    Jun, 2015
    - Nov, 2024

Experience

  • Telectronic
    • Chile
    • Telecommunications
    • 1 - 100 Employee
    • Ingeniero de soporte de redes y pbxs
      • Apr 2012 - Present

      o Instalación, configuración y mantención de PBXs: Avaya IP Office V2/Server Edition, Nortel BCM, CS1000, Alcatel omnipcx OXO-OXE y Asterisk. o Diseño, instalación y configuración de redes layer 2 y 3. Layer 2: Nortel, Avaya, Extreme, Cisco, Alcatel, HP y DELL. Layer 3: Fortinet y Mikrotik. o Instalación y configuración de gateways VoIP: Avaya, Yeastar y AudioCodes. o Administración de softwares monitor de redes: Nagios, PRTG, Pandora FMS y Avaya VPFM. o Administración de sistemas operativos: Microsoft Windows y GNU/Linux. o Registro de progreso de actividades en CRM: Nortel Clarify, BMC Remedy y Jira Software. o Confección de informes de instalación y troubleshooting. Show less

Education

  • Instituto de Ciberdefensa.org
    Diplomado en seguridad informática ágil.
    2022 - 2022
  • Alcatel-Lucent Enterprise Education
    Training in OmniPCX Enterprise starter
    2022 - 2022
  • Fortinet Training Institute
    Training in network security associate, NS1, NS2 y NS3.
    2022 - 2022
  • Avaya Learning
    Training in supporting IP Office™ platform release 11.
    2020 - 2020
  • CIISA
    Ingeniería en conectidad y redes, networking
    2017 - 2019
  • Alcatel-Lucent Enterprise Education - Mexico DF
    Training in OmniSwitch LAN.
    2017 - 2017
  • Centro Netec Chile
    Training in Cisco CCNP routing and switching.
    2015 - 2015
  • Centro Netect Chile
    Training in Cisco IP telephony and video.
    2015 - 2015
  • CIISA
    Tecnico en conectividad y redes.
    2013 - 2015
  • Liceo Industrial Eliodoro García Zegers
    Técnico en telecomunicaciones.
    2008 - 2011

Community

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