Founder & Head of Customer Success

• Feb 2017 - Present

Revenuecoach.com helps SME's to achieve their revenue targets by optimizing sales effectiveness. Revenuecoach.com helps SME's to achieve their revenue targets by optimizing sales effectiveness.

Certified Partner Sales Colors

• May 2023 - Present

Sales Colors geeft op basis van een ideaal verkoopprofiel, in combinatie met een analyse op gedrag en proces van verkopers, inzicht in het verbeter- en onwikkelpotentieel. Op mindset, vaardigheden en processen. Dus op mens, management en organisatieniveau. En helpt bij het aanbrengen van focus, stellen van commerciële prioriteiten en vaststellen van acties. Sales Colors gaat daarom zeer goed samen met de propositie van Omzetcoach.nl, gericht op het vergroten van verkoopeffectiviteit. Sales Colors geeft op basis van een ideaal verkoopprofiel, in combinatie met een analyse op gedrag en proces van verkopers, inzicht in het verbeter- en onwikkelpotentieel. Op mindset, vaardigheden en processen. Dus op mens, management en organisatieniveau. En helpt bij het aanbrengen van focus, stellen van commerciële prioriteiten en vaststellen van acties. Sales Colors gaat daarom zeer goed samen met de propositie van Omzetcoach.nl, gericht op het vergroten van verkoopeffectiviteit.

Founder and Head of Customer Success

• Feb 2017 - Present

With De Verkoopacademie we provide sales training programms for sales and account managers and entrepreneurs in The Netherlands With De Verkoopacademie we provide sales training programms for sales and account managers and entrepreneurs in The Netherlands

Founder and Head of Customer Success

• Feb 2017 - Present

Omzetcoach.nl helps Dutch entrepreneurs and sales & account managers to achieve their revenue targets by optimizing sales effectiveness. Omzetcoach.nl helps Dutch entrepreneurs and sales & account managers to achieve their revenue targets by optimizing sales effectiveness.

Regiodirecteur Rijnland en Haaglanden

• Jan 2022 - Nov 2022

Onderneemin regio Rijnland en Haaglanden is uitgever van hét online ondernemersmagazine. Inspirerend, motiverend, informerend en oprecht. Onderneemin is hét ondernemersportaal voor zowel de gevestigde als de startende ondernemer. Ons digitale ondernemersmagazine inspireert en informeert. Een handige netwerktool voor dga’s, medewerkers, en voor diegenen die overwegen om een eigen bedrijf te starten. Kortom, Onderneemin.nl is er voor iedereen die ondernemend is. Wil je een grote(re) doelgroep bereiken met je diensten of producten? Ons team van professionele vormgevers, tekstschrijvers en fotografen zorgen ervoor dat jouw product of dienst de optimale aandacht krijgt binnen en buiten de regio. Meer informatie, kijk op www.onderneemin.nl. Show less

Global Head of Telesales & Lead Management

• Jan 2017 - Apr 2018

Customer Success Manager (worldwide) at DHL Global Forwarding - Making our customers more successful by enabling (inter)national business growth for Small & Medium sized Enterprises. Initiated and successfully executed the implementation of 'social selling' - in a joined effort with our marketing team - globally for a team of 100 Global Trade Advisors.I had the pleasure and honour to lead a team of 250 very special Global Trade Advisors in more than 50 countries across the globe. I have been travelling to 25 countries and visited almost every continent.In a period of three years I developed and implemented a successful Telesales strategy for Europe, Middle East and Africa and rolled out the Global Telesales Concept to 12 new onboarding countries.I facilitated six international team training session (3 day sessions CIF Sales) in Austria, Dubai, The Netherlands, France, Sweden and Germany.I have developed and driven multiple regional and global campaigns, developed new reporting tools and supported the implementation of a sales coaching methodology. I managed sales effectiveness initiatives in Poland and The Baltics.Together with the Regional Telesales Heads I joined and organized Global Telesales Conferences in Paris, Dubai and Shanghai. Show less

Head of Telesales EMEA

• Oct 2014 - Apr 2018

With my team of Global Trade Advisors we are helping internationally oriented Small & Medium sized Enterprises to become more successful with their business. As Certified International Forwarders we can add value for our customers by providing the best possible shipping solutions in air- and ocean freight.

Regional Head of Sales Effectiveness (Europe)

• Jan 2016 - Dec 2016

Optimizing the impact of Telesales, Fieldsales and Key Account activities by focusing on improvement levers in the areas of both sales efficiency and sales effectiveness

Manager Direct Sales

• Feb 2011 - Oct 2014

Leading Telesales, Telemarketing and Sales Support (total 45 FTE). Building new Direct Sales organization by centralizing from three to one central department. Aligning with global blueprint and optimizing results. Focusing on people, processes and performance. We have become the recognized #1 Telesales of DHL Express globally in 2014.

Area Sales Manager (Field Sales Manager)

• Jan 2008 - Mar 2011

Making our customers more successful

Contact Center Manager

• Jan 2007 - Dec 2007

Understanding the importance of our customers' shipments and act accordingly

Manager Direct Sales North

• Oct 2005 - Dec 2006

Making our customers more successful

Sales Office Manager

• Oct 2005 - Feb 2006

Product Manager (Benelux)

• Jul 2001 - Oct 2005

I have been working on a wide variety of initiatives to make our internal and external customers more successful.

Head of Product Management (a.i.)

• Jan 2003 - Jun 2004

Heading the Product Group team on interim basis for 1,5 year

Telesales Manager

• Dec 1999 - Jun 2001

Supervisor Telesales

• Jun 1998 - Nov 1999

Account Executive

• Apr 1997 - May 1998

Initiator and Organization Member

• Oct 2010 - Oct 2014

I have started and organized various export related events like the Dutch National Export Event, Chairman of the DHL Export Trophy, workshops International Business and "Export that's the way" with Klaas Knies. I have started and organized various export related events like the Dutch National Export Event, Chairman of the DHL Export Trophy, workshops International Business and "Export that's the way" with Klaas Knies.

Owner

• Jan 2010 - Oct 2014

Exportnetwerk.nl has been a social media platform that enabled international business growth by leveraging on the experience of people who are active in international trade. It was part of a social media initiative to connect Dutch exporters. Exportnetwerk.nl has been a social media platform that enabled international business growth by leveraging on the experience of people who are active in international trade. It was part of a social media initiative to connect Dutch exporters.