Extra de service

• Oct 2022 - Present

Missions journalières visant à assister les équipes en place dans la fourniture d'un service de qualité aux clients, dans divers lieux à travers Genève. Lieux réguliers: - Stade de Genève VIP (SFC) - Patinoire des Vernets VIP (GSHC) - Organisation Mondiale de la Propriété Intellectuelle - Organisation des Nations Unies - Évènements privés Missions journalières visant à assister les équipes en place dans la fourniture d'un service de qualité aux clients, dans divers lieux à travers Genève. Lieux réguliers: - Stade de Genève VIP (SFC) - Patinoire des Vernets VIP (GSHC) - Organisation Mondiale de la Propriété Intellectuelle - Organisation des Nations Unies - Évènements privés

Hospitality Services Assistant

• Mar 2023 - Jul 2023

Participer à la création de l'allocation d'hébergement (sélections des hôtels, négociation des contrats). Participer à la gestion et à la coordination des hébergements relatifs au personnel et aux participants avec les principaux homologues, en utilisant les outils dédiés et en faisant des rapports réguliers aux équipes des services d'accueil et à la direction du projet. Participer à la logistique sur place de l'événement (changements quotidiens, mise à jour de la liste des chambres, gestion des quotas, etc.) Événements sur lesquels j’ai travaillé : - Ligues de l'Union Européenne des Associations de Football (UEFA) Show less

Groups & Events coordinator

• Apr 2022 - Sep 2022

• Take incoming calls from the events department. • Be the person in charge of internal events and be the point of contact for them. • Filling in function sheets according to customer requests. • Preparing and sending daily and weekly internal reports. • Provide support to the events team at all times. • Manage and supervise allocated events from the initial client request to invoicing and ensure a presence at the event to welcome the client and ensure the smooth running of the event. • Coordinate with the banqueting department on all F&B aspects of the event. • Manage all displays, menus and printing for all the team's events Show less

Barista

• Sep 2021 - Oct 2021

Polyvalent pastry maker

• Apr 2021 - Aug 2021

Guest relations

• Jul 2020 - Sep 2020

My role was to welcome, inform, guide and offer services to customers according to their needs, ensuring that my work area was always operational. Registering items at the checkout reliably, assisting and guiding customers at the express checkouts. My role was to welcome, inform, guide and offer services to customers according to their needs, ensuring that my work area was always operational. Registering items at the checkout reliably, assisting and guiding customers at the express checkouts.

Breakfast and Bar Intern

• Feb 2020 - Feb 2020

Welcoming customers, setting up breakfast services, then maintaining the equipment.

Banquet and Catering Intern

• Sep 2019 - Jan 2020

My role consisted in welcoming our customers, carrying out set-ups, participating in the service during internal and external events, looking after the maintenance of the equipment and finally, managing the stock of foodstuffs.

Cashier

• Apr 2017 - Aug 2019

Student work at the cash registers. Then, serving and listening to customers in the various aisles Student work at the cash registers. Then, serving and listening to customers in the various aisles