Experience

IQVIA France

• France
• Pharmaceutical Manufacturing
• 400 - 500 Employee

• • Jun 2018 - Present

  - Elaboration and implementation of a Business Intelligence solution with a European Blueprint approach for Amarin Corporate - Elaboration of a Core model on Order Entry of the CRM for Boiron Corporate: 10 months - 200 users rolled out (Spain)- Leading the implementation of the CRM IQVIA for Pierre Fabre EU: definition of the step-by-step process to deploy each country, ensure scope and timelines for each implementation, tracking of costs to report and explain the variances in the budget to stakeholders (internal as client) - 14 countries / 1.000 users rolled out in 15 months Show less

• • Jan 2013 - Jun 2018

  - Management of a team of 4 Project Managers on the last 12 months- Responsible of the technical handover to offshore (India)- Definition on project methodology used and followed by all project manager: harmonization (PMO), and control of costs and project timelines- Definition and implementation of the technical infrastructure and its SLAs for SaaS mode - Implementation then management of the on-going changes for 7 Pfizer European affiliates



IMS Health Relationship Management

• Information Technology & Services
• 700 & Above Employee

• • Jan 2012 - Dec 2012

  - Management of a team of 3 technical experts,- Enhancement of the technical infrastructure for SaaS solutions resulting in more than a 10% reduction in internal costs,- Definition and implementation of new internal processes resulting in increased productivity, - Definition and communication of new Best Practices leading to enhanced control over implementation costs.

• • Sep 2010 - Dec 2011

  - Consulting to define an interface between the Cegedim CRM and the customer’s Central European Analytical DWH- Management of a European project for a client to implement specific BI dashboards for some of its sales force teams.

• • Oct 2009 - Sep 2010

  - Definition of the project methodology adopted by all Cegedim group affiliates - Manager in charge of 6 Technical Consultants and 4 Project Managers- Coordination with other internal teams (IT, helpdesk, etc.) - Direct management of a European project to implement a specific interface to allow the data exchange between BMS and Astra-Zeneca (co-commercialization of a new product): data exchanges between more than 4000 users over a 3-year period.

• • Nov 2003 - Sep 2009

  - Design and implementation of an interface between the Cegedim DWH and the MSD France call centers and other internet sites- Deployment of an application to manage the French regulatory statements for promotional customer events (DMOS) for Takeda France- Implementation of the Cegedim DWH for SPMSD Europe to gather and centralize data from their local sales forces - Management of a team of 6 Technical Consultants

• • Sep 1999 - Oct 2003

  - Account manager for MSD France (1000 users): 2 upgrades in 3 years to implement new modules and optional enhancements - Account manager for the Merck-Lipha group: 1 upgrade for the main commercial entity (600 users), startup of the commercial entity in charge of orders (300 users)- Support engagements for the TVF sales team



ADAC Laboratories

• Région de Paris, France

• Application Engineer

  • Sep 1996 - Aug 1999

  - Pre-sale support: technical expert for customer demos (on site and/or during trade fairs) - Creation of new revenues through the launch of a new software personalization activity - Support to other European subsidiaries: demonstrations, training, customization - Pre-sale support: technical expert for customer demos (on site and/or during trade fairs) - Creation of new revenues through the launch of a new software personalization activity - Support to other European subsidiaries: demonstrations, training, customization