Experience

Valor Hospitality Partners

• United States
• Hospitality
• 200 - 300 Employee

• Director Of Food And Beverage

  • Jan 2021 - Present



Kessler Collection

• United States
• Hospitality
• 200 - 300 Employee

• Director Of Food And Beverage

  • Oct 2019 - Jan 2021



Hilton Hotels Worldwide

• Des Moines, Iowa Area

• Director Of Food And Beverage

  • Oct 2017 - Oct 2019



Hilton

• United States
• Hospitality
• 700 & Above Employee

• • Jan 2016 - Oct 2017

• • Jun 2015 - Dec 2015



W Hotels

• Hospitality
• 700 & Above Employee

• Account Director - Business Travel

  • Jul 2014 - Apr 2015

  • Directs the sales effort for the Business Travel Team for two W Hotel properties in Chicago. Leads the re-launch of the W Lakeshore Hotel after a $38 million renovation. Manages major accounts within the market segment for a total of $32 million in revenue for both properties. Oversees the team of Business Travel Managers to ensure production, growth and development to meet and exceed budget and goals. Instrumental in building relationships with new and existing clients as well as Starwood Global Sales Team. Show less



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Director of Business Travel

  • Oct 2013 - Jul 2014

  • Managed every aspect of the Business Travel segment. From maintaining existing relationships to developing new ones. Developed the market in order to achieve the hotels budget. Participated in the Brand effort to market product. Established promotional events to promote growth such as Company of the month or Office visits. Wrote Standard Operating Procedures to properly train and promote consistency in service and product. • Managed every aspect of the Business Travel segment. From maintaining existing relationships to developing new ones. Developed the market in order to achieve the hotels budget. Participated in the Brand effort to market product. Established promotional events to promote growth such as Company of the month or Office visits. Wrote Standard Operating Procedures to properly train and promote consistency in service and product.



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Account Director, Business Travel

  • 2009 - Oct 2013

  • Solicited accounts through via telephone, outside sales calls, site inspections and written communication that provide individual transient business and ensured maximization of revenue in order to achieve and/or exceed revenue goals. Participated in daily business review meetings, trained and attend catering sales related meetings as required. Worked with other departments within the hotel to provide quality service to customers. Attended trade shows, community events and industry meetings to promote hotel and brand. Developed and maintained knowledge of market trends, competition, and customers. Participated in yearly budget and goal forecasting. Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Business Travel Sales Manager

  • May 2005 - Jul 2009

  Business Travel Manager • Part of the opening team. Managed all transient accounts for the property, participated in sales blitz with US and Canadian Marriott Sales Teams. Generated reports through Hotelligence and Star report to solicit local and non-local companies in order to increase market penetration in competitive set. Prepared month end and quarterly reports. Responded to RFP’s, sent proposals, and bids to 75 preferred accounts. Measured performance and developed goals to sign new accounts. Promoted the brand and sold the property from Korea to Texas; consistently achieved goals and uncovered new clients. Show less



Renaissance Hotels

• United States
• Hospitality
• 700 & Above Employee

• Director of Outlets

  • 2001 - 2005

  Director of Outlets • Managed all the Food and Beverage outlets in the property, to include the Lounge, the coffee shop, the Restaurant and room service. Scheduled and trained on daily basis, created special events to increase sales. Developed incentive programs and kept the staff motivated. Kept guest’s satisfaction surveys to high numbers and brought the hotel in the Top 5 out 69 Renaissance hotels in the North America for more than five years. Lounge Manager • Managed Hotel Lounge; ordered liquor, wine, and beer for Food & Beverage outlets. Scheduled the Beverage department and developed training for Alcohol awareness programs such as TIPS. Created strategies to increase sales and improve guest’s satisfaction scores. While in this position, was responsible for the Manager on Duty program. Show less



Embassy Suites Grapevine

• Grapevine, TX

• Director of Restaurants

  • 2000 - 2001

  • Managed four Food and Beverage outlets; scheduled and maintained budgeted labor. Responsible for the hotel liquor order and maintained liquor cost at the budgeted or lower number. • Managed four Food and Beverage outlets; scheduled and maintained budgeted labor. Responsible for the hotel liquor order and maintained liquor cost at the budgeted or lower number.