Francis Mao
Chief Operating Officer at Campus Eye Group- Claim this Profile
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Bio
Experience
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Campus Eye Group
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Chief Operating Officer
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Jan 2023 - Present
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Comprehensive EyeCare Partners
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United States
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Medical Practices
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1 - 100 Employee
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Regional Vice President Of Operations
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Dec 2021 - Jan 2023
COMPREHENSIVE EYECARE PARTNERS, Private equity-backed vision care Management Services Organization (MSO), 2019 - PresentRegional VP, Operations, '22-PresentPromoted to full P&L responsibility for 2-state region, leading 6 direct reports in operations of 36 clinics and ambulatory surgery centers with 60+ physicians and 500 administrative/medical team members across Nevada and Utah.- Provide leadership across the region while partnering with other C-suite members/PE Board on strategic corporate initiatives.- Defined operational strategies, policies, best practices and process improvements while identifying, generating and capitalizing on organic, M&A and market expansion opportunities, positioning the region for a 5% 2022 growth.- Develop and track annual budgets, KPIs and clinical quality objectives; personally manage physician recruitment.
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VP, Strategy and Operations
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2019 - Nov 2021
VP, Strategy and Operations, '19-'21Recruited by the new CEO of this 1-year-old startup to spearhead the integration of 4 acquired practices, forming a viable Management Services Organizational platform in NV to drive growth and expansion in alignment with PE firm's strategic vision.- Ultimately integrated 10 total acquisitions across NV, UT, WA and TX, consolidating entities under a common operational/organizational framework to maximize efficiencies, synergies, resource utilization, corporate culture and EBITDA. - Continued to fine-tune operations following post-merger integrations, further streamlining workflows to deliver an 11% EBITDA gain; implemented an enterprise IT procurement solution in conjunction with a manual compliance audit to save $500K.- Championed long-term value creation, developing and launching revenue-generating and value-added services, elevating market share, customer loyalty, revenue-per-patient and profitability.- Created the corporate COVID playbook and work-from-home business model; led 2-month shutdown (due to elective nature of services) and subsequent re-opening in a segment where most competitors were closed for 8 months.- Worked with the Board and other C-level stakeholders on divestment strategy; prepared documentation, drafted slides and participated in presentations to potential buyers, demonstrating operationally optimized and strategically valued assets.
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McKesson
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United States
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Hospitals and Health Care
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700 & Above Employee
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Chief of Staff, McKesson Specialty Provider Organization (MSPO)
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2016 - 2019
MCKESSON, Fortune 10 global leader in pharmaceutical distribution and healthcare technology 2008 - 2019Chief of Staff, McKesson Specialty Provider Organization, '16-'19Chief advisor and colleague to newly recruited COO charged with the transformation of a $1B+ organization consisting of numerous JVs and acquisitions combined into McKesson’s existing pharmaceutical distribution company.- Formulated and executed turnaround, growth and exit strategy roadmaps across multiple entities within the portfolio, aligning the business with the President’s vision to bolster revenue, profit and operational performance.- Developed strategic, budgetary and cross-functional collaboration blueprint for an innovative insurance authorization tool.- Created roadmap, secured buy-in and led comprehensive pilot program to increase patient retention across the network.
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Director, Business Development, US Oncology Network (USON)
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2015 - 2016
Director, Business Development, McKesson Specialty Health, US Oncology Network Division, '15-'16Promoted to lead growth across a 4-state region through physician partnerships and/or expansion into sub-surgical specialties.- Raised the company’s visibility, cultivating new alliances with 19 physicians to generate EBIT $1M.
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Senior Product Manager, Oncology Provider Technology
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Dec 2012 - 2015
Senior Product Manager, McKesson Specialty Health, Provider Technology Division, '13-'15 (January 1 2013)Steered end-to-end product innovation, meeting evolving customer demands, corporate needs and government requirements within iKnowMed, McKesson’s Electronic Health Record propriety solution.- Orchestrated the development/introduction of a Health Information Exchange (HIE) and the turnaround an underperforming launch of the Direct Exchange Solution; managed market research, compliance due diligence and competitive intelligence.- Collaborated with IT, gathered physician input and coordinated pilot programs, polishing features of value-add services; secured solution adoption, connecting regional HIE's with partner hospitals to exchange patient information in CCDA format.
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Associate, Corporate Strategy & Business Development
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2008 - Dec 2012
Associate, Corporate Strategy & Business Development, '08-'12 (December2012)Supported EVP, VPs and Directors on mission-critical M&As as well as complex operational improvement and growth initiatives to maximize expansion and organizational performance.- Contributed to the $2B acquisition of US Oncology Network; supported due diligence, led company evaluation, defined synergies.- Unified sales tactics across 2 business units; created an integrated sales effort that spanned levels and functions while relaunching a software integration module, paving the way for a $3B, 5-year pharmaceutical distribution revenue upswing.- Crafted the plan for introducing generic injectable-based pharmaceuticals into hospital settings, resulting in $10M incremental new revenue the 1st year - a 175% gain. Strategized corporate response to big-box retailers' inhouse pharmacy distribution models.
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Seven Hills
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Investment Banking
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1 - 100 Employee
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Senior Analyst – Investment Banking, Mergers & Acquisitions and Private Placements
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2006 - 2008
Co-managed acquisitions and financing transactions with Vice Presidents of Seven Hills Partners, a leading technology and healthcare investment bank founded by Co-head of Robertson Stephens’ mergers and acquisitions group. Managed and mentored junior analysts and interns. Co-managed acquisitions and financing transactions with Vice Presidents of Seven Hills Partners, a leading technology and healthcare investment bank founded by Co-head of Robertson Stephens’ mergers and acquisitions group. Managed and mentored junior analysts and interns.
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Cascadia
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United States
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Investment Banking
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1 - 100 Employee
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Analyst – Investment Banking, Mergers & Acquisitions and Private Placements
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2004 - 2006
Evaluated financing transactions and conducted due diligence of new business opportunities including market and valuation analyses. Proposed sale, acquire, restructuring and/or financing recommendations to client firms. Evaluated financing transactions and conducted due diligence of new business opportunities including market and valuation analyses. Proposed sale, acquire, restructuring and/or financing recommendations to client firms.
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