Franciska Svazic

Head Of Operations at Adria Dental Group
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Contact Information
Location
Zagreb, Zagreb, Croatia, HR
Languages
  • Croatian Native or bilingual proficiency
  • English Full professional proficiency
  • Italian Full professional proficiency
  • German Limited working proficiency
  • Slovenian Limited working proficiency

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Experience

    • Croatia
    • Medical Practices
    • 1 - 100 Employee
    • Head Of Operations
      • Feb 2022 - Present
    • Croatia
    • Wellness and Fitness Services
    • Head of Sales and Customer Service
      • Mar 2015 - Feb 2022

      ▪ development of monthly and annual sales targets, making sure the goals are met through effective planning, analyzing data on past performance and projecting future performance ▪ individual approach to employees examining the possibilities of their personal growth that could enable their sales improvements; continuous feedback of their performance and results ▪ hiring and training new sales representatives ▪ collaboration with other departments - with marketing to find new clients, as well as with doctors and technicians to ensure the maximum quality and patient satisfaction Show less

    • Croatia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Office Manager
      • Jan 2009 - Feb 2015

      ▪ work management and supervision of Svjetlost Eye Clinic in Sarajevo, Bosnia and Herzegovina ▪ work management and supervision of Svjetlost Eye Clinic in Split, Croatia ▪ staff education and training including organising and chairing meetings with the staff ▪ financial and marketing reports and presentations for senior management ▪ Annual congress organization ▪ coordination and performace of administrative tasks ▪ responding to patient enquiries ▪ work management and supervision of Svjetlost Eye Clinic in Sarajevo, Bosnia and Herzegovina ▪ work management and supervision of Svjetlost Eye Clinic in Split, Croatia ▪ staff education and training including organising and chairing meetings with the staff ▪ financial and marketing reports and presentations for senior management ▪ Annual congress organization ▪ coordination and performace of administrative tasks ▪ responding to patient enquiries

    • Italian language professor
      • 2008 - 2008

      ▪ planing, preparation and realization of instructional activities that facilitate active language learning experiences ▪ development of work schemes and lesson plans ▪ observation and evaluation of student's performance ▪ providing feedback ▪ planing, preparation and realization of instructional activities that facilitate active language learning experiences ▪ development of work schemes and lesson plans ▪ observation and evaluation of student's performance ▪ providing feedback

    • Sri Lanka
    • Higher Education
    • 1 - 100 Employee
    • Ethnologist
      • 2007 - 2007

      Inventory and photographic documentation of ethnographic collection Krasica, Bakar Inventory and photographic documentation of ethnographic collection Krasica, Bakar

    • Ethnologist
      • 2007 - 2007

      Inventory and photographic documentation of ethnographic collection Večenaj, Gola Inventory and photographic documentation of ethnographic collection Večenaj, Gola

    • Ethnologist
      • 2006 - 2006

      Inventory and photographic documentation of ethnographic collection Jačmenica, Sv. Križ Začretje Inventory and photographic documentation of ethnographic collection Jačmenica, Sv. Križ Začretje

Education

  • Faculty of Humanities and Social Sciences, Zagreb
    Master's degree, Italian Language and Literature, Ethnology
    2003 - 2008

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