Joey Francis, PMP

Product Manager at Northwest Analytics
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Contact Information
us****@****om
(386) 825-5501
Location
Portland, Oregon Metropolitan Area
Languages
  • English -

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5.0

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Walter Strand

Joey is an excellent QA Engineer. Not only is he able to do detailed technical testing but he is able to put himself in the role of the user and make recommendations as to how to improve the user experience. Besides heading up our testing effort, Joey also handled customer issues for us. He took fairly vague problems, duplicated them and then determine the simplest scenario. His efforts improved the efficiency of our entire group.

Keith Olson

I had the pleasure of working with Joey for one and a half years at Ixia. His testing is thorough and accurate, with complete information about results and good descriptions of error scenarios. He is self-motivated and proactive in testing a system. He has good judgement about what is important and what is not important. He is very experienced in QA, therefore able to create a QA process, if none is in place. He is cheerful and mature, always great to work with.

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Credentials

  • Certificate in Business Analysis
    Portland State University
    Mar, 2019
    - Nov, 2024
  • Certified Health IT Security Professional (CHITSP)
    4Med Professional Training
    Sep, 2014
    - Nov, 2024
  • Project Management Professional
    Project Management Institute
    Feb, 2018
    - Nov, 2024
  • Certified Scrum Product Owner
    Scrum Alliance
    Sep, 2017
    - Nov, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Jan, 2015
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Nov 2021 - Present

    • Release Manager
      • Sep 2021 - Present

    • Project Manager
      • Apr 2019 - Dec 2019

      Using Scaled Agile Framework (SAFe), drove Agile Product Teams to deliver Program Increment objectives on schedule. Managed testing projects for various SAP products such as Fieldglass and Ariba as part of Intel's supply chain transformation. Using Scaled Agile Framework (SAFe), drove Agile Product Teams to deliver Program Increment objectives on schedule. Managed testing projects for various SAP products such as Fieldglass and Ariba as part of Intel's supply chain transformation.

    • Government Administration
    • 700 & Above Employee
    • Business Analyst
      • Nov 2018 - Apr 2019

      Developed specifications for the organization's Tech Med software used to license medical practitioners. Developed specifications for the organization's Tech Med software used to license medical practitioners.

  • uTest
    • Portland, Oregon Area
    • Freelance Software Tester
      • Nov 2017 - Oct 2018

    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Project Manager (contract through Easi LLC)
      • Oct 2016 - Nov 2016

      Technical Project Manager Unfortunately Cisco cancelled the project I was hired to manage but in the short time I was there I came up to speed rapidly on their AWS based Prime Home product, running customer facing meetings, tracking all issues and ensuring the engineering team was responding to these issues in a timely manner. Technical Project Manager Unfortunately Cisco cancelled the project I was hired to manage but in the short time I was there I came up to speed rapidly on their AWS based Prime Home product, running customer facing meetings, tracking all issues and ensuring the engineering team was responding to these issues in a timely manner.

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Technical Marketing Engineer (contract through Randstad Technologies)
      • Mar 2015 - Aug 2016

      During the 18 month contract performed investigation and characterization of issues reported by manufacturers and from user trials with Intel Android mobile devices as well as Android Open Automotive Alliance reference platforms. Reviewing technical documentation for security tools. Creating marketing collateral for trade shows. During the 18 month contract performed investigation and characterization of issues reported by manufacturers and from user trials with Intel Android mobile devices as well as Android Open Automotive Alliance reference platforms. Reviewing technical documentation for security tools. Creating marketing collateral for trade shows.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Software QA Engineer II/Product Owner/Scrum Master
      • Nov 2012 - Aug 2014

      Wore multiple hats as QA Engineer, Scrum Master and Product Owner. Developed effective test cases for testing Ixia's wireless measurement and analysis software. Improved product documentation and worked closely with developers to implement features and contribute to UI design in a manner that would increase customer satisfaction and reduce support calls. As Product Owner, groomed product backlog and worked with customers to create user stories to address their feature requests. As Scrum Master ran sprint planning sessions, stand ups, charted sprint velocity, headed retrospectives and ran interference for the team while performing as a servant leader Show less

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Software Validation Engineer/Program Manager
      • Jan 1999 - Jan 2012

      Validation Engineer and Program Manager As validation engineer created test strategies, authored test plans and test cases for various types of technologies . Turned slow performing teams into agile, effective and high performing teams completing testing activities on schedule. Mentored and developed junior engineers on building QA skills to improve their ability to find defects and categorize their impact. Worked with business line and development teams to understand requirements and collaborated with teams to ensure project objectives were being attained. Wrote test scripts and executed various types of scripts including functional, performance, regression and automation for system testing. Drove cross capability coordination and scheduling with multiple test teams within the organizational unit and external organizational units leading to time and cost savings Created status reports and developed Key Performance Indicators As Open Source Program Manager, tracked release schedules from the various Open Source vendors and ensured Intel’s Ethernet driver software submissions were made on schedule. Conducted project retrospectives after project conclusion to gather key lessons. Show less

Education

  • California State University
    BS, Computer Information Systems

Community

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