Francisco Palacios
Inventory Assistant at Results Hospitality- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Office Specialist: Excel Associate (Office 2019)
MicrosoftAug, 2022- Sep, 2024 -
Microsoft Word (Microsoft 365 Apps and Office 2019)
MicrosoftMar, 2022- Sep, 2024 -
Learning Outlook Desktop (Office 365/Microsoft 365)
LinkedInFeb, 2022- Sep, 2024 -
Working and Collaborating Online
LinkedInFeb, 2022- Sep, 2024 -
Working with Computers and Devices
LinkedInFeb, 2022- Sep, 2024 -
IELTS General training 7.0/C1
IELTS OfficialSep, 2021- Sep, 2024
Experience
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Results Hospitality
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Canada
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Hospitality
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1 - 100 Employee
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Inventory Assistant
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Mar 2023 - Present
- Implemented effective inventory control procedures to optimize stock levels, minimize excess inventory, and prevent stockouts. - Utilized inventory management software/systems to track stock movement, monitor reorder points, and generate comprehensive reports. - Analyzed inventory data, generated reports, and provided insights to facilitate data-driven decision-making. - Implemented effective inventory control procedures to optimize stock levels, minimize excess inventory, and prevent stockouts. - Utilized inventory management software/systems to track stock movement, monitor reorder points, and generate comprehensive reports. - Analyzed inventory data, generated reports, and provided insights to facilitate data-driven decision-making.
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BioTech Pest Management
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United States
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Environmental Services
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1 - 100 Employee
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Administrative Assistant & Customer Service
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Oct 2021 - Feb 2022
-Efficiently managed technician's calendars, scheduling meetings and coordinating appointments. -Proficiently used document management software to store, retrieve, and categorize customer files for easy access. -Assisted with general administrative tasks, including data entry, record keeping, and payments. -Coordinated incoming and outgoing mail and phone calls, ensuring timely distribution. -Efficiently managed technician's calendars, scheduling meetings and coordinating appointments. -Proficiently used document management software to store, retrieve, and categorize customer files for easy access. -Assisted with general administrative tasks, including data entry, record keeping, and payments. -Coordinated incoming and outgoing mail and phone calls, ensuring timely distribution.
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Amazon
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Bangladesh
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Advertising Services
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1 - 100 Employee
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Customer Service Specialist
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Sep 2020 - Aug 2021
-Answered 50+ calls daily from customers inquiring aboutwrong orders, delivery issues, payments, warranties, exchanges,and refunds. -Acting as an advocate for our customers, reporting and actingon observed areas for improvement. -Actively seeking solutions to customer needs, communicatingtrends to leadership, and suggesting innovative solutions onbehalf of the customer experience. -Answered 50+ calls daily from customers inquiring aboutwrong orders, delivery issues, payments, warranties, exchanges,and refunds. -Acting as an advocate for our customers, reporting and actingon observed areas for improvement. -Actively seeking solutions to customer needs, communicatingtrends to leadership, and suggesting innovative solutions onbehalf of the customer experience.
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Loyalty representative
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May 2020 - Aug 2020
Negotiated with AT&T customers to renew contracts and retain business. Assured that customers’ queries, requests, and complaints were resolved in line with key targets and company procedures. Endorsed additional services and products to retain existing clients and develop future business. Negotiated with AT&T customers to renew contracts and retain business. Assured that customers’ queries, requests, and complaints were resolved in line with key targets and company procedures. Endorsed additional services and products to retain existing clients and develop future business.
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Ejército Nacional de Colombia
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Security and Investigations
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700 & Above Employee
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Administrative Assistant
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Jul 2018 - Dec 2018
Support the entity's hiring processes, advising legally the pre-contractual and contractual stage. Project contracts for the provision of services, approve insurance policies, draft official letters and documents as required by the entity, and publish the processes in SECOP II. Support the entity's hiring processes, advising legally the pre-contractual and contractual stage. Project contracts for the provision of services, approve insurance policies, draft official letters and documents as required by the entity, and publish the processes in SECOP II.
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Education
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Centennial College
Business - Supply Chain and Operations -
Universidad del Norte
Lawyer