Experience

Graco

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Senior Account Manager California and Hawaii

  • Nov 2013 - Present

  Responsible for profitable growth of accounts in an assigned geographic area. Essential Duties: * Manage distribution channel. * Maintain and grow assigned accounts. * Call on key end users with defined frequency, in order to influence sale of equipment. * Inform and demonstrate new products. * Attend key painter meetings in order to influence sale of equipment. * Maintain favorable contact and develop rapport with store decision makers. * Implement national sales and marketing programs. * Develop and implement local and regionally tailored sales and marketing programs. * Check ad reports on competitors' activities. * Develop a territory plan that supports the marketing plan as required by Regional Manager. * Actively participate in the local trade associations. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Retail Sales Representative

  • Jul 2012 - Oct 2013

  • Deliver exceptional customer service on every customer interaction. • Posses the ability to answer all account billing questions with accuracy in a timely manner. • Quickly and effectively solve customer challenges. • Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. • Display problem solving skills and transition service to sales interaction. • Multitask in a changing environment and maintain a high level of energy. • Always stay motivated and reach multiple quotas on monthly basis. Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Associate

  • Jan 2010 - Jul 2012

  • Provide excellent customer service while in every interaction on daily basis. • Exhibit excellent analytical and mathematical skills in order to resolve all customer account issues. • Learn and demo new products and services with precise detail. • Provide excellent customer service while in every interaction on daily basis. • Exhibit excellent analytical and mathematical skills in order to resolve all customer account issues. • Learn and demo new products and services with precise detail.