Francisco Hernandez

Account Executive, Business Development at Miami Open and Hard Rock Stadium
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Contact Information
us****@****om
(386) 825-5501
Location
Pompano Beach, Florida, United States, US
Languages
  • Spanish Full professional proficiency

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Bio

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Credentials

  • MLB on Deck Sales Training Program
    Major League Baseball
    Mar, 2022
    - Nov, 2024

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Account Executive, Business Development
      • Jun 2023 - Present

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Research & Verification Specialist
      • Sep 2022 - May 2023

    • United States
    • Spectator Sports
    • 300 - 400 Employee
    • Inside Sales Executive
      • Jun 2022 - Sep 2022

      -Focused on selling season ticket packages, group outings, and premium suites -Generated revenue by creating relationships with fans and local businesses -Assisted in game day promotions, resolved ticketing issues and worked Member Headquarters on game days -Utilized Microsoft Dynamics and ProVenue ticketing software to view and manage client accounts -Made 100+ daily touchpoints (phone call and email) to prospects using the CRM system -Focused on selling season ticket packages, group outings, and premium suites -Generated revenue by creating relationships with fans and local businesses -Assisted in game day promotions, resolved ticketing issues and worked Member Headquarters on game days -Utilized Microsoft Dynamics and ProVenue ticketing software to view and manage client accounts -Made 100+ daily touchpoints (phone call and email) to prospects using the CRM system

    • United States
    • Higher Education
    • 700 & Above Employee
    • Athletics Marketing Intern
      • Aug 2021 - May 2022

      -Assisted with the implementation of marketing plans with a focus on increasing attendance and fan experience while also managing fan zones and organized giveaways -Helped work on the creation of FAU Baseball’s promotional schedule and lead in-game activations -Contributed to the overall success of a 20% increase in student attendance at FAU Football games in the 2021 season -Participated in community outreach events to build awareness of FAU Athletic teams around the community -Assisted with the implementation of marketing plans with a focus on increasing attendance and fan experience while also managing fan zones and organized giveaways -Helped work on the creation of FAU Baseball’s promotional schedule and lead in-game activations -Contributed to the overall success of a 20% increase in student attendance at FAU Football games in the 2021 season -Participated in community outreach events to build awareness of FAU Athletic teams around the community

    • United States
    • Spectator Sports
    • 700 & Above Employee
    • MLB On Deck Sales Program
      • Jan 2022 - Mar 2022

      -Selected to participate in an eight week virtual sales training program focused on gaining the skills and knowledge to be a successful ticket sales representative -Collaborated with classmates on a project to design a successful all-encompassing theme night for the Atlanta Braves that would drive ticket sales and increase attendance -Attended weekly presentations led by sales leaders from various clubs throughout the MLB -Selected to participate in an eight week virtual sales training program focused on gaining the skills and knowledge to be a successful ticket sales representative -Collaborated with classmates on a project to design a successful all-encompassing theme night for the Atlanta Braves that would drive ticket sales and increase attendance -Attended weekly presentations led by sales leaders from various clubs throughout the MLB

    • United States
    • Spectator Sports
    • 200 - 300 Employee
    • Fan Ambassador
      • May 2021 - Nov 2021

      -Provided exceptional customer service to fans in aiding with questions and concerns -Acted as an information liaison for all Inter Miami CF home games and events held at DRV PNK Stadium -Helped sell tickets for the CONCACAF Gold Cup Prelims and the FHSAA Football Championship -Provided exceptional customer service to fans in aiding with questions and concerns -Acted as an information liaison for all Inter Miami CF home games and events held at DRV PNK Stadium -Helped sell tickets for the CONCACAF Gold Cup Prelims and the FHSAA Football Championship

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Case Assembly Assistant Leader
      • Jan 2020 - Nov 2021

      -Safely framed high-end graded cards in a holder and sealed them using a sonic welder -Developed and photoshopped high quality images of prestigious sports cards -Safely framed high-end graded cards in a holder and sealed them using a sonic welder -Developed and photoshopped high quality images of prestigious sports cards

Education

  • Florida Atlantic University
    Bachelor of Business Administration - BBA, Finance, General
    2018 - 2022

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