Francisca F.

Business English Trainer at Lingua Franca
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • Catalan Limited working proficiency
  • Dutch Elementary proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Teaching English as a Foreign Language (TEFL)
    Via Lingua TEFL
    Aug, 2004
    - Oct, 2024
  • Culture-Driven Team Building Specialization
    University of Pennsylvania
  • Facebook Certified Community Manager
    Facebook
  • Learning and Development
    UK Professional Development Academy

Experience

    • Romania
    • Professional Training and Coaching
    • Business English Trainer
      • 2021 - Present

      - Facilitate online courses for companies seeking to add value to their employees through English courses and workshops aimed at improving language skills while fostering a team building environment - Develop engaging curriculum adapted to each company’s needs - Work one-on-one with employees in C-Suite to achieve their language goals - Train ESL teachers in blended learning techniques to promote fluency - Facilitate online courses for companies seeking to add value to their employees through English courses and workshops aimed at improving language skills while fostering a team building environment - Develop engaging curriculum adapted to each company’s needs - Work one-on-one with employees in C-Suite to achieve their language goals - Train ESL teachers in blended learning techniques to promote fluency

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business English Trainer
      • Mar 2021 - Present

      - Facilitate online English courses for employees @NTT DATA HPC Lisbon aiming to improve their communication skills while fostering a team building environment. - Develop engaging curriculum adapted to the employees needs, wether it be meetings, emails, working with clients, current business topics, etc. - Teach four different courses including HR specific class. - Facilitate online English courses for employees @NTT DATA HPC Lisbon aiming to improve their communication skills while fostering a team building environment. - Develop engaging curriculum adapted to the employees needs, wether it be meetings, emails, working with clients, current business topics, etc. - Teach four different courses including HR specific class.

    • E-Learning Providers
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jan 2019 - Feb 2022

      - Worked in CS team for the seasonal launches of S2 programs. - Addressed complex client inquiries, handling high email/live chat volume, escalating high priority issues, and demonstrating service functionality. - Provided support with administration tasks. - Worked in CS team for the seasonal launches of S2 programs. - Addressed complex client inquiries, handling high email/live chat volume, escalating high priority issues, and demonstrating service functionality. - Provided support with administration tasks.

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • English Language Trainer
      • 2020 - 2021

      -Provided In-Company classes to employees at Filab S.L. Law Firm -Taught exam preparation classes for Cambridge English Qualifications -Taught ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students at varying proficiencies. -Provided In-Company classes to employees at Filab S.L. Law Firm -Taught exam preparation classes for Cambridge English Qualifications -Taught ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students at varying proficiencies.

    • Spain
    • E-Learning
    • Aviation English Language Trainer
      • 2020 - 2021

      - Taught specific courses aimed at Air Traffic Controller Examinations - Focused on communicative speaking skills - Engaged students by using total physical response, clear pronunciation, and appropriate encouraging language online via Zoom and Google Meet - Taught specific courses aimed at Air Traffic Controller Examinations - Focused on communicative speaking skills - Engaged students by using total physical response, clear pronunciation, and appropriate encouraging language online via Zoom and Google Meet

    • Netherlands
    • Education Administration Programs
    • 1 - 100 Employee
    • Business English Trainer
      • 2016 - 2020

      - Provided In Company lessons for employees including C-suite - Clients included: Riviera Maison, Tom Tom, Rituals, ING, DB Schenker, Tools4Ever, AT Osborne, PWC, Bugaboo, &Moshik, Rabobank - Assessed, trained and evaluated company employees. - Developed and created lesson plans with supplemental activities that focused on a communicative language approach - Provided In Company lessons for employees including C-suite - Clients included: Riviera Maison, Tom Tom, Rituals, ING, DB Schenker, Tools4Ever, AT Osborne, PWC, Bugaboo, &Moshik, Rabobank - Assessed, trained and evaluated company employees. - Developed and created lesson plans with supplemental activities that focused on a communicative language approach

    • Egypt
    • Human Resources
    • 1 - 100 Employee
    • Business English Trainer
      • 2016 - 2018

      - Taught lessons to business professionals in Mapfre Spain via Zoom - Coached job candidates for their interviews and how to improve their English skills for business through a collaboration with Hello World Holand. - Translated documents from Spanish to English for Interior Vista Decoración Digital S.L. - Had a strong retention rate by adapting blended learning techniques , clear pronunciation, and appropriate encouraging language - Taught lessons to business professionals in Mapfre Spain via Zoom - Coached job candidates for their interviews and how to improve their English skills for business through a collaboration with Hello World Holand. - Translated documents from Spanish to English for Interior Vista Decoración Digital S.L. - Had a strong retention rate by adapting blended learning techniques , clear pronunciation, and appropriate encouraging language

    • Netherlands
    • Education Administration Programs
    • 1 - 100 Employee
    • English Language Trainer
      • 2015 - 2016

      - Taught general English to Spanish speaking students wishing to improve their language skills - Implemented a blend of listening, speaking, reading and writing activities to promote fluency - Taught general English to Spanish speaking students wishing to improve their language skills - Implemented a blend of listening, speaking, reading and writing activities to promote fluency

    • Netherlands
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business English Trainer
      • 2015 - 2016

      - Assessed, trained and evaluated company employees in the English skills needed for their positions - Companies included: ING and ABN-AMRO - Worked on Catalan to English translations - Created and conducted activities focused on developing fluency, pronunciation, grammar, vocabulary and increasing confidence - Assessed, trained and evaluated company employees in the English skills needed for their positions - Companies included: ING and ABN-AMRO - Worked on Catalan to English translations - Created and conducted activities focused on developing fluency, pronunciation, grammar, vocabulary and increasing confidence

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • English Language Trainer
      • 2014 - 2015

      -Taught exam preparation classes for Cambridge English Qualifications -Taught ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students at varying proficiencies. - Aided ESL teachers to create supplemental activities -Taught exam preparation classes for Cambridge English Qualifications -Taught ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students at varying proficiencies. - Aided ESL teachers to create supplemental activities

    • Spain
    • Warehousing and Storage
    • Business English Trainer
      • 2013 - 2014

      - Provided In-Company Lessons to employees who needed to improve their communication and written skills - Created a curriculum adapted to Transport and Logistics - Developed individualized curriculum based the clients needs - Provided In-Company Lessons to employees who needed to improve their communication and written skills - Created a curriculum adapted to Transport and Logistics - Developed individualized curriculum based the clients needs

    • English Language Trainer
      • 2012 - 2014

      - Prepared curriculum and taught lessons to professionals in the Medical Field - Prepared students for Cambridge English Qualifications Exams and IELTS - Facilitated communicative speaking skills and aided students in the revision of various types of papers - Developed the ability adapt to a fast-paced curriculum depending on the student's needs - Had strong retention rate and built a portfolio of students through student recommendations - Prepared curriculum and taught lessons to professionals in the Medical Field - Prepared students for Cambridge English Qualifications Exams and IELTS - Facilitated communicative speaking skills and aided students in the revision of various types of papers - Developed the ability adapt to a fast-paced curriculum depending on the student's needs - Had strong retention rate and built a portfolio of students through student recommendations

    • Technical and Vocational Training
    • 1 - 100 Employee
    • English Language Trainer
      • 2007 - 2013

      - Delivered in-company lessons to Amrest (formerly La Tagliatella) employees including C-Suite executives - Translated technical documents for companies - Facilitated exam preparation courses for Cambridge English Qualifications Exams and Trinity Exams. -Taught general ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students of varying levels - Provided extra curricular classes to Col·legi Episcopal and Col·legi Sant Jaume. - Delivered in-company lessons to Amrest (formerly La Tagliatella) employees including C-Suite executives - Translated technical documents for companies - Facilitated exam preparation courses for Cambridge English Qualifications Exams and Trinity Exams. -Taught general ESL classes including vocabulary, grammar incorporated with speaking, listening, reading and writing to students of varying levels - Provided extra curricular classes to Col·legi Episcopal and Col·legi Sant Jaume.

    • Spain
    • Primary and Secondary Education
    • English Language Trainer
      • 2006 - 2007

      - Developed and taught English through an engaging curriculum including vocabulary, grammar, speaking, listening, reading and writing to students of varying proficiencies - Developed and taught English through an engaging curriculum including vocabulary, grammar, speaking, listening, reading and writing to students of varying proficiencies

    • Ecuador
    • Professional Training and Coaching
    • 1 - 100 Employee
    • English Language Trainer
      • 2004 - 2006

      - Provided In-Company classes to employees at Procter and Gamble ( Mequinenza, Spain) -Created and conducted activities focused on developing fluency, pronunciation, grammar, vocabulary and increasing confidence - Taught exam preparation classes for Cambridge English Qualifications Exams (PET, FCE and CAE) - Delivered extra curricular English Lessons at Col·legi Claver Raimat - Provided In-Company classes to employees at Procter and Gamble ( Mequinenza, Spain) -Created and conducted activities focused on developing fluency, pronunciation, grammar, vocabulary and increasing confidence - Taught exam preparation classes for Cambridge English Qualifications Exams (PET, FCE and CAE) - Delivered extra curricular English Lessons at Col·legi Claver Raimat

Education

  • Culinary, Instituto Internacional de Artes Culinarias y Servicios
    2001 - 2023

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