Assistant Restaurant Manager/Pizza Manager

• Nov 2020 - Present

Management of the pizzeria in an effective and efficient manner while maintaining superior customer service and satisfaction Provides direction to the team during shift; acts as a coach and mentor, role modeling the expectations of customer service and upholding quality standards. Coach, educate and motivate the team to maintain a high-quality customer service experience. Providing leadership within the pizzeria; recognizing and motivating the team to achieve operational excellence Management of customer loyalty through quick product timeout, resolution of customer complaints while ensuring that the complaints are reduced to a minimum. Ensure cleaning and maintenance schedules are followed to maintain cleanliness of equipment and pizzeria in general Build sales and maximize profits by effectively interacting, developing, and communicating our company and customer expectations to the entire team. Perform cost control procedures, prepare financial accounting and reporting, maintain appropriate inventory levels, and efficient labour management. Dispatch orders for delivery to maximize ATD times and efficiencies Provide effective Dough Management, Prep Management and equal assignment of duties. Manage food costs to within targeted variance Ensure proper cash handling procedures are followed Identifies opportunities for sales building through community involvement Executes local store marketing initiatives to build brand awareness and loyalty Make great Pizza! Show less

Teacher

• Sep 2019 - Jul 2022

Academic Assistant

• Jul 2018 - Sep 2019

Was responsible for the preparation and delivery of lecture notes to students, and also for the academic assessment of their level of performance in tests and examinations. Co-ordinated and conducted practical sessions for students of College of Agriculture, Mokwa as part of my NYSC service year Was responsible for the preparation and delivery of lecture notes to students, and also for the academic assessment of their level of performance in tests and examinations. Co-ordinated and conducted practical sessions for students of College of Agriculture, Mokwa as part of my NYSC service year

Production Assistant Intern

• Sep 2014 - 2015

Was involved in the preparation, weighing and hygienic handling of food materials used in the production of baked food products. Also assisted in the packaging and preservation process. Was involved in the preparation, weighing and hygienic handling of food materials used in the production of baked food products. Also assisted in the packaging and preservation process.