Francis Nyakundi
Underwriting Analyst at Heritage Insurance Company Ltd- Claim this Profile
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Bio
Experience
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Heritage Insurance Company Ltd
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United States
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Insurance
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100 - 200 Employee
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Underwriting Analyst
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Apr 2022 - Present
• Assess the proposed risk within set standards to accurately determine the risk the business is taking • Policy generation and motor certificate issuance • Preparation of policy documents • Policy endorsements • Policy reconciliation • Policy renewal • Policy debiting • Policy cancellations • Issuance of cover notes • Issuance of quotations • Keep detailed and accurate records of policies underwritten and decisions made • Maintain high standards of customer service by responding to clients’ enquiries (walk-in clients, telephone and emails) and efficiently address their issues • Assist clients in identifying our products (policies) that suit their needs in line with insurance principles. • Liaise with intermediaries and direct clients on issues in relation to their policies to provide correct information to the client • Apply the credit control policy and ensure that debit/ credit notes raised are raised in the correct month to facilitate collection • Ensure proper filing of client information both manual and electronic for easy retrieval of documentation when required Show less
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Resolution Insurance Kenya
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Kenya
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Insurance
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100 - 200 Employee
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General Business Underwriter
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Feb 2020 - Mar 2022
• Ensure that systems, processes, procedures, policies and standards applicable to underwriting and claims operations are adhered to. • Prepare quotations in a timely manner to assist in business acquisition. • Ensure policy documents are issued within the set turnaround times and communicate with agents/brokers/clients on confirmation of receipt of policy documents, endorsements and other policy related documentation. • Approving specified documents within agreed and set authority limits. • Assist agents on outstanding underwriting and claims issues whilst responding to customers queries and complaints. • Custodian of security underwriting documents e.g. Motor certificates. • Facilitate presentations to customers. • Conduct Risk surveys for small risks as per authority matrix. • Receive and analyze all claims documents and forward to head office for processing. Show less
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Underwriting and Reinsurance Officer
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Apr 2017 - Feb 2020
Examining insurance proposals. Collecting background information and assessments of risk. Writing quotes and negotiating the terms with brokers and clients. Determining premiums. Preparing insurance policy terms and conditions. Liaising with insurance brokers and customers. Participate in reinsurance treaties arrangements and negotiations with reinsurers. Carry out facultative business placement and acceptance. Ensure collection of all claims recoveries (and payments) pertaining to treaty and facultative business. Assist in facilitating audits from reinsurers and for completing audits for reinsurance assumed with 3rd parties; Timely and accurate reconciliation of reinsurance accounts on a monthly basis, making necessary adjustments as appropriate. Prepare the accounting and reporting entries and reports for different treaties. Participate in the strategic direction of the Underwriting and Reinsurance Department. Show less
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UAP OLD MUTUAL GROUP
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Kenya
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Financial Services
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1 - 100 Employee
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Claims Analyst
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Mar 2016 - Mar 2017
Analyze and reviews insurance claims for accuracy, completeness, and eligibility Review claims for eligibility to be reimbursed. Maintain updated records and prepares required documentation. Assist in controlling the cost of processing claims. Contact policyholders about claims and may provide information regarding the amount of benefits. Analyze and reviews insurance claims for accuracy, completeness, and eligibility Review claims for eligibility to be reimbursed. Maintain updated records and prepares required documentation. Assist in controlling the cost of processing claims. Contact policyholders about claims and may provide information regarding the amount of benefits.
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Education
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Moi University
Bachelor of Science (Actuarial Science), Insurance and Risk Management -
College of insurance, Nairobi
Diploma, Diploma in Insurance -
KASNEB
CERTIFICATE, Certified Investment and Financial Analyst