Francis Nyakundi

Underwriting Analyst at Heritage Insurance Company Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE

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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Underwriting Analyst
      • Apr 2022 - Present

      • Assess the proposed risk within set standards to accurately determine the risk the business is taking • Policy generation and motor certificate issuance • Preparation of policy documents • Policy endorsements • Policy reconciliation • Policy renewal • Policy debiting • Policy cancellations • Issuance of cover notes • Issuance of quotations • Keep detailed and accurate records of policies underwritten and decisions made • Maintain high standards of customer service by responding to clients’ enquiries (walk-in clients, telephone and emails) and efficiently address their issues • Assist clients in identifying our products (policies) that suit their needs in line with insurance principles. • Liaise with intermediaries and direct clients on issues in relation to their policies to provide correct information to the client • Apply the credit control policy and ensure that debit/ credit notes raised are raised in the correct month to facilitate collection • Ensure proper filing of client information both manual and electronic for easy retrieval of documentation when required Show less

    • Kenya
    • Insurance
    • 100 - 200 Employee
    • General Business Underwriter
      • Feb 2020 - Mar 2022

      • Ensure that systems, processes, procedures, policies and standards applicable to underwriting and claims operations are adhered to. • Prepare quotations in a timely manner to assist in business acquisition. • Ensure policy documents are issued within the set turnaround times and communicate with agents/brokers/clients on confirmation of receipt of policy documents, endorsements and other policy related documentation. • Approving specified documents within agreed and set authority limits. • Assist agents on outstanding underwriting and claims issues whilst responding to customers queries and complaints. • Custodian of security underwriting documents e.g. Motor certificates. • Facilitate presentations to customers. • Conduct Risk surveys for small risks as per authority matrix. • Receive and analyze all claims documents and forward to head office for processing. Show less

    • Underwriting and Reinsurance Officer
      • Apr 2017 - Feb 2020

       Examining insurance proposals.  Collecting background information and assessments of risk.  Writing quotes and negotiating the terms with brokers and clients.  Determining premiums.  Preparing insurance policy terms and conditions.  Liaising with insurance brokers and customers.  Participate in reinsurance treaties arrangements and negotiations with reinsurers.  Carry out facultative business placement and acceptance.  Ensure collection of all claims recoveries (and payments) pertaining to treaty and facultative business.  Assist in facilitating audits from reinsurers and for completing audits for reinsurance assumed with 3rd parties;  Timely and accurate reconciliation of reinsurance accounts on a monthly basis, making necessary adjustments as appropriate.  Prepare the accounting and reporting entries and reports for different treaties.  Participate in the strategic direction of the Underwriting and Reinsurance Department. Show less

    • Kenya
    • Financial Services
    • 1 - 100 Employee
    • Claims Analyst
      • Mar 2016 - Mar 2017

       Analyze and reviews insurance claims for accuracy, completeness, and eligibility  Review claims for eligibility to be reimbursed.  Maintain updated records and prepares required documentation.  Assist in controlling the cost of processing claims.  Contact policyholders about claims and may provide information regarding the amount of benefits.  Analyze and reviews insurance claims for accuracy, completeness, and eligibility  Review claims for eligibility to be reimbursed.  Maintain updated records and prepares required documentation.  Assist in controlling the cost of processing claims.  Contact policyholders about claims and may provide information regarding the amount of benefits.

Education

  • Moi University
    Bachelor of Science (Actuarial Science), Insurance and Risk Management
    2012 - 2016
  • College of insurance, Nairobi
    Diploma, Diploma in Insurance
    2014 - 2019
  • KASNEB
    CERTIFICATE, Certified Investment and Financial Analyst
    2013 - 2018

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