Head, Human Resources and Admin

• Feb 2018 - Present

Human Resources Executive

• Apr 2015 - Jul 2017

• Establish and implement Human Resource business process.• Conduct and manage a merit based recruitment and selection process.• Facilitate an effective Orientation/ Induction process and ensure that new hires are well integrated into the organization’s culture.• Ensure proper documentation of new hire records up to confirmation of new hire.• Initiate Key Performance Index (KPI), manage performance appraisal process and design appropriate appraisal forms.• Mentor, Coach and Counsel Employee on employee relation issues.• Manage work-related conflicts.• Ensure strict compliance with the Nigerian Labor laws in execution HR functions.• Conduct Training need analysis from performance appraisal report and initiate relevant training programs to meet up with both organization and individual employee needs.• Provide lead on Human Resource policies and procedures and its correct application.• Create and implement HR strategies.• Managing and other daily administrative work as assigned by Principal Partner.

SUPERVISOR - ADDRESS VERIFICATION UNIT

• Apr 2014 - Jul 2015

• Prepare verification officers for field work on daily basis .• Attend to verification officers need while they carry out their duties on the field.• Thoroughly check verification officers report upon their return from field on daily basis.• Send verified reports back to client on platform agreed by the client not later than 48 hours. • Train Verification officer’s on best way to verify any address and how to write detailed report. • Design detailed and well concise address verification forms. • Attend to special and urgent request from clients and provide timely response via mail.• Document daily performance of verification officer which are used for monthly appraisal .• Manage conflict amongst verification officer.• Create guidelines and ensure strict compliance of company rules and regulations by verification officers as they execute their duty.