Francis Muasya

Information Technology Executive at Sedgwick Kenya Insurance Brokers Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
KE

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Credentials

  • Associate Cloud Engineer
    Google
    May, 2021
    - Nov, 2024
  • Campaign Manager
    Google Digital Academy (Skillshop)
    Feb, 2022
    - Nov, 2024
  • Google Ads Search Certification
    Google Digital Academy (Skillshop)
    Feb, 2022
    - Nov, 2024
  • Google Ads Video Certification
    Google Digital Academy (Skillshop)
    Feb, 2022
    - Nov, 2024
  • Google Analytics Individual Qualification(GAIQ)
    Google Digital Academy (Skillshop)
    Feb, 2022
    - Nov, 2024
  • Google Search Ads 360
    Google Digital Academy (Skillshop)
    Feb, 2022
    - Nov, 2024
  • Bsc. Telecommunications and Information Engineering
    -

Experience

    • Kenya
    • Insurance
    • 1 - 100 Employee
    • Information Technology Executive
      • Dec 2021 - Present

      • Developing programs from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle. • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality. • Introduced agile methodologies and development best practices to division to enhance product development. • Created procedures for system monitoring, recovery, backup and optimization. • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA). • Monitored company inventory to keep stock levels and databases updated.

    • South Africa
    • IT Services and IT Consulting
    • Technology Solutions Manager (TSM)
      • Aug 2021 - Present

      Technical consulting • Defined cloud architecture for both hybrid and non-hybrid cloud solutions. Particularly worked on the Azure cloud and 365 technologies) • Developed and documented system security authorization boundaries for cloud-based solutions and client applications within cloud service. • Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications. • Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements. • Collaborated with other developers to identify and alleviate software errors and inefficiencies. • Developed programs from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle. • Coordinated with other engineers to evaluate and improve software and hardware interfaces.

    • Product Manager
      • Feb 2019 - Present

      My primary role; reporting to the Chief Executive Officer, involves the development and execution of Techville’s innovation and technological solutions. This includes coming up with innovative solutions to existing problems and moving the ideas through the product life cycle from development to launch and marketing. Key responsibilities ● Led software development initiative as subject matter expert and primary point-of-contact for project management staff. ● Seeking new opportunities in the tech space and trying to create solutions to address them. ● Liaising with clients to develop deep understanding of business needs and the current market landscape. ● Conceptualize and deploy enhanced product features and optimized implementation for use in marketing strategies. ● Coordinate project planning and execution with team members and leads. ● Coordinate design meetings and decisions across internal department and teams. ● Building and maintaining effective relations with various company and product stakeholders. ● Managed and drove maintenance of content on e-commerce websites and partner platforms. ● Led team in creating engaging and professional visuals using brand assets and guidelines. ● Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

    • Managing Director
      • Jan 2015 - Feb 2019

      My primary role; reporting to Board of Directors, involved the actualization of the strategic vision and plan of the Bridgan schools and steer the institutions towards educational and financial success. Key responsibilities ● Creation and implementation of administration systems. ● Implementation of the company policies. ● Controlling resource utilization. ● Building and maintaining an effective management team. ● Assuming full accountability for all company operations. Key achievements in Bridgan ● Successfully launched the institutions. ● Developed sustainable administration systems for execution of the processes that run the institution. ● Took active role in company growth by consistently providing quality customer service to promote growth and retention. ● Created fully fledged implementation plans accounting for ROI, cost benefit and other business-related analytics. ● Developed long term business strategy by using customer feedback to identify necessary process improvements. ● Adjusted project plans to account for dynamic targets, staffing changes and operational specifics. ● Sourced additional resources and staff to meet timeline demands. ● Effectively supervised a staff of 40 personnel by implementing company policies, protocols, work rules and disciplinary action. ● Analysed product and process and provided actionable solutions including changes to process, products or quality standards where warranted. ● Practiced lean principles which led to improvements in workflow and quality and reduced wastage.

    • Telecommunications and information engineering student
      • Apr 2010 - Dec 2014

      student student

    • Kenya
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Engineering Intern
      • Feb 2013 - Apr 2013

    • Environmental Services
    • 400 - 500 Employee
    • Information technology Intern
      • Feb 2012 - Apr 2012

Education

  • United States International University - Africa
    Graduate, Business Administration, Global Social Sustainable Enterprises
    2017 - 2019
  • Jomo Kenyatta University of Agriculture and Technology
    Bachelor of Science (BS), Telecommunications Engineering
    2010 - 2015
  • Alliance High School

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