Francis Macharia
Product Development Manager - Mtaa Fresh at Fresh Life- Claim this Profile
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Bio
Experience
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Fresh Life
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Non-profit Organizations
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1 - 100 Employee
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Product Development Manager - Mtaa Fresh
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Dec 2021 - Present
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KCB Bank Group
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Kenya
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Banking
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700 & Above Employee
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Retail Banking Sales - Team leader
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Feb 2016 - Dec 2021
o Activate New Markets.Through networks and relationship building I was able to set-up a forum of 200 Private Schools Directors in the Njiru Sub- County with the aim onboarding new school business. Through this engagement I was able lead a team on 10 sales staff to get cheap deposits through school accounts and NFI through teacher’s salary account. This initiative also brought in Interest Income through MSMEs School loans. o Manage Existing Business Relationships.Part of my strategy to keep customers is through frequent physical visits and phone calls. Through this I have been able to pick out customer pain-points, offers tailor made solutions and deepen the relationships. Njiru Sub- County covers some of the low income parts of Nairobi such as Kayole and Chokaa. I was able to tailor made services and products to suite their needs and deepen the relationships. o Market Survey and Intelligence.I frequently conduct market analysis to keep abreast with changes customer needs. Recently I was able interact with check-off personal schemes that needed product modification. We were able to extend their repayment periods and through this we achieved deeper market penetration well as customer retention. Show less
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Agency Banking Consultant
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Feb 2015 - Dec 2016
o Drive Channel Business I was able to demystify and sell the benefits of using alternative channels to the customers. This was aimed at far-flung areas of Nairobi County such as Matopeni - Kayole where access to physical bank was a challenge. o Develop new agent business. I was able to recruit an average of 5 active and quality agents monthly.o Manage existing agent transactions. Through active customer Service, I was able to surpass the monthly expectation of 1000 transactions per agent. Show less
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Projects Coordinator
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Feb 2013 - Feb 2015
o Successfully delivered over 20 Last-mile Power Connectivity Projects (Western, Central and Riftvalley rural parts of Kenya). My role involved powerline route survey, route design, way-leave aquisition and pegging. I was able to develop high quality route survey plans using RTK-GNNS technology which informed the layout of over 1000KM powerline through our rural areas of operation. o Successfully delivered over 20 Last-mile Power Connectivity Projects (Western, Central and Riftvalley rural parts of Kenya). My role involved powerline route survey, route design, way-leave aquisition and pegging. I was able to develop high quality route survey plans using RTK-GNNS technology which informed the layout of over 1000KM powerline through our rural areas of operation.
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National Environment Management Authority
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Environmental Services
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200 - 300 Employee
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Compliance Assitant
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Feb 2012 - Jun 2012
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Education
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MITx on edX
Banking As If Society Mattered -
University of Nairobi
B.A, Economics and Social Sciences