Francis Grail L.
ICT Customer Support Specialist at Wireless Nation- Claim this Profile
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Bio
Lyndon Abaday
Grail was a silent assassin! She works hard even when no one is looking. She was the exact opposite of a show-off. Lyndon approves!
Lyndon Abaday
Grail was a silent assassin! She works hard even when no one is looking. She was the exact opposite of a show-off. Lyndon approves!
Lyndon Abaday
Grail was a silent assassin! She works hard even when no one is looking. She was the exact opposite of a show-off. Lyndon approves!
Lyndon Abaday
Grail was a silent assassin! She works hard even when no one is looking. She was the exact opposite of a show-off. Lyndon approves!
Experience
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Wireless Nation
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United States
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Wireless Services
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1 - 100 Employee
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ICT Customer Support Specialist
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Jun 2023 - Present
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Pridelands
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United States
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Primary and Secondary Education
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1 - 100 Employee
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System Analyst
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Jun 2020 - Sep 2020
Worked with the suitable design of the new system of Pridelands child care support system. Worked with the suitable design of the new system of Pridelands child care support system.
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Technical Support Associate II
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Mar 2017 - Jan 2018
Provided remote desktop support for Microsoft Windows users and upselling the company's products and services to its customers worldwide like Xbox, Windows 10, Microsoft Office and etc.. Provided remote desktop support for Microsoft Windows users and upselling the company's products and services to its customers worldwide like Xbox, Windows 10, Microsoft Office and etc..
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Sykes Enterprises, Incorporated
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Netherlands
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Financial Services
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1 - 100 Employee
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Customer Service Representative
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Jun 2016 - Nov 2016
Provided customer support for Expedia booking on hotels.com reservations exclusively for US customers as well as upselling the company's current promotions. Provided customer support for Expedia booking on hotels.com reservations exclusively for US customers as well as upselling the company's current promotions.
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Education
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2018 - 2019
Cornell Institute of Business and Technology
Diploma in Information Technology, System, Networking, and LAN/WAN Management/Manager -
2011 - 2016
Saint Tonis College Inc.
Bachelor of Science in Information Technology, Information Technology -
2010 - 2011
Cordillera A+ Computer Technology College
Certificate in Computer Programming, Computer Programming
Community
