Senior Technical Engineer for Findlater & Co

• Oct 2020 - Present

- Manage the day to day operation of our main workshop.- Supporting and coaching junior engineers and wider technical support team.- Ensuring efficient and effective turn around of equipment.- Carrying out quarterly stock takes and help implement superior inventory count solutions.- Manage field engineers stock replenishment on a regular basis.

Service Engineer for Valeo Professional

• Jan 2015 - Present

Valeo Coffee Company is one of Ireland’s leading hot beverage solutions companies offering world class coffee solutions with unrivalled technical support to the Foodservice industry in Ireland. The Valeo Coffee Company works in partnership with Lavazza Coffee SPA and Douwe Egberts Coffee. We have over 20 years’ experience in this sector operating out of a purpose-built premises which includes a state of the art Official Lavazza Training Centre. Valeo Coffee Company is also one of the largest machine suppliers in Ireland operating as the official suppliers for Rancillo, Macco and Marco in Ireland.

Service engineer

• Mar 2007 - Jan 2015

I am a great problem solver with a logical mind, and a proven ability to implement process and procedure. I have an ability to work methodically and cope well when working under pressure with a firm understanding of workload planning and organizational skills. I also have several years’ proven experience in a customer facing role, dealing with queries and problems on a regular basis. I am an excellent communicator with a passion for meeting customer expectations. I also have a healthy attitude towards competition with an excellent eye for detail and potential sales opportunities in every single opportunity.

Electrician

• Mar 2005 - Mar 2007