Sales Team Lead - Channel Partners & Key Accounts

• Aug 2022 - Present

Leading a team of high-performing partner consultants; guiding and mentoring in sales development and strategic account management. Responsible for the success and growth of the SMB Partner Channel and Key Accounts, with our cloud software range - Reckon One, Reckon Insights, BetterHQ and BetterClinics.

Senior Channel Partner Account Manager / BDM - VIC, TAS, WA, SA & NT

• Aug 2021 - Aug 2022

Channel Partner Account Management and New Business Development for Small to Medium-sized Enterprises (SMEs) for 5 States - VIC, TAS, WA, SA and NT

Channel Partner Account Manager / BDM - VIC & TAS

• Feb 2021 - Aug 2022

Reckon is an Australian SaaS (Software as a Service) company providing cloud-based accounting and tax software solutions, practice management software, analytics/reporting software and team collaboration/management software, for accountants, bookkeepers, accounting firms, legal firms, enterprises, small-to-medium-sized businesses, and personal users.

Portfolio Sales Manager

• May 2019 - Oct 2020

Lead a dedicated sales unit, monitor and ensure their skills growth and development. Motivate the team to exceed sales targets and goals.As the Portfolio Sales Manager, I am responsible for the sales revenue success of my division/portfolio. I worked closely with the marketing and production functions to drive portfolio growth - from content creation, increasing customer engagement and attracting vendor support. Ultimately, the portfolio's mission was to engage, enable, empower and educate the sector.The portfolio I manage focuses on the Indigenous community and NFP sector. I keep myself well-informed of market trends, policy changes and critical updates/news that effect the sector. I am genuinely passionate about providing our clients the opportunities and tools to overcome their sector challenges. As such, over the years, I have developed a strong client base and have nurtured key partnerships/relationships.

Senior Sales Manager

• Jun 2017 - Oct 2020

As the Senior Sales Manager (2iC), I assist the Sales Director in managing and overseeing the success, growth and skills development of all Sales executives across all verticals within Akolade. I provide ongoing training in all aspects of our full sales cycle processes. I devise sales strategy plans for our different products. And I developed, then continued to refine, the administrative management processes of monitoring staff KPIs and ensuring individual sales targets are achieved.

Sales Executive

• May 2016 - May 2019

Akolade delivers in-depth researched events designed to improve APAC businesses’ bottom line. The events address critical and current market challenges, drives business growth and development and shares valuable insights through case studies from industry leaders.As the Sales Executive, I was assigned events from various sectors and industries - Government, Health, Aged Care, Education, Retail, HR, Media and Communications, NFPs, etc. Each product would address major and trending challenges its respective sector/industry faces. I would research the target market, generate qualified leads and engage with them. I would own the entire sales process (from lead generation to close) and use various consultative sales techniques.

Co-Founder & Managing Director

• Nov 2010 - Nov 2017

APEX Events & Got Game? Entertainment created, hosted and managed live music and nightclub entertainment events across multiple Sydney venues. We have hosted events for many local + international celebrities and music artists, partnered with local and major brands in the alcohol and fashion industry, where our weekly events consistently catered to patrons ranging from 300-1500. Vbar, Sydney CBD (Oct 2013 - Jun 2016) Verandah Bar, Sydney CBD (Mar 2014 - Mar 2015) City Hotel, Sydney CBD (Feb 2012 - Nov 2017) Civic Hotel, Sydney CBD (Nov 2010 - Jan 2012) * Lead/Manage a combined Events & Promotions team consisting of 40+ staff * Establish, build and maintain relations with our high profile and key clientele * Create, organise and oversee the execution of marketing plans/strategies * Recruit, train and manage event promoters and staff * Build and develop a portfolio of contacts in production, entertainment, catering & hospitality * Graphic design online & print promotional/marketing material * Increased bar sales significantly and consistently exceeded agreed targets across all venues

AGWA Brand Ambassador

• Oct 2015 - Mar 2016

Southtrade International is Australia's leading importer of premium alcoholic beverages. As the AGWA Brand Ambassador, I was responsible for generating promotion and publicity of the brand in NSW to increase AGWA sales in the State. * Plan a hit list of "lighthouse venues" and establish relationships with their management * Manage own target markets, lead generation and budget spends * Assisting the NSW team and liaise with Account Managers with the selling of AGWA * Building relationships with club promoters and entertainment artists * Arrange AGWA themed club nights and promote AGWA signature drinks * Managing promotions staff and organise staff incentives at venues * Hosting training sessions with bartenders * Sending weekly reports to State manager

IBM Superlife - Business Associate

• May 2010 - Jun 2012

(Formerly Russell Superannuation) * Managed accounts - BHP Billiton, BlueScope Steel, OneSteel & Super Solutions Master Trust * Assessed/Processed 'Payment Cases' - Pension Accounts, Insurance Claims, Early Release of Superannuation Claims * Propose, implement and test procedural improvements/enhancements to current processes * Review and update procedural manuals * Calculate & generate benefit quotes for “Death”, “Terminal Illness” & “Total & Permanent Disability” members (Formerly Russell Superannuation) * Managed accounts - BHP Billiton, BlueScope Steel, OneSteel & Super Solutions Master Trust * Assessed/Processed 'Payment Cases' - Pension Accounts, Insurance Claims, Early Release of Superannuation Claims * Propose, implement and test procedural improvements/enhancements to current processes * Review and update procedural manuals * Calculate & generate benefit quotes for “Death”, “Terminal Illness” & “Total & Permanent Disability” members

Senior Customer Service Officer (Contact Centre)

• May 2007 - Jun 2010

Customer Service Officer (Contact Centre)

• Aug 2006 - Apr 2007