Francis Alexander
Service Quality at Morrigan Services- Claim this Profile
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Bio
Experience
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Morrigan Services
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Indonesia
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Business Consulting and Services
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1 - 100 Employee
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Service Quality
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Nov 2022 - Present
• Monitoring customer service, product knowledge of staff members, and store cleanliness to ensure compliance with company standards. • Reporting findings to management, who will use the information to improve operations or implement new programs. • Collecting information regarding prices, sales promotions, merchandise offerings, and other factors that may affect buying decisions. • Providing feedback to management regarding customer satisfaction and identifying opportunities for improvement. Collaborate with BMW, Mercedes-Benz, HW Group Indonesia Show less
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Medco E&P Indonesia
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Oil and Gas
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700 & Above Employee
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Operations Maintenance Offshore Division
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Jul 2021 - Dec 2021
• Assigned to assess damage, root cause analysis and to make a maintenance program that is suitable for the system, in this case the fire water pump. Learning the intricacies of working in the professional engineering field. • Supporting information regarding fire water pump maintenance methods. Making the analysis results as company inventory data and company data equipment. • Assigned to assess damage, root cause analysis and to make a maintenance program that is suitable for the system, in this case the fire water pump. Learning the intricacies of working in the professional engineering field. • Supporting information regarding fire water pump maintenance methods. Making the analysis results as company inventory data and company data equipment.
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Jobstreet Indonesia
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Indonesia
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Technology, Information and Internet
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300 - 400 Employee
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Business Strategy Intern
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Apr 2021 - Nov 2021
• Validate sales leads from various sources, tag them whether they are new or existing hirers on company’s database, and assign them to the appropriate account manager. • Scam Check / verify hirer’s data by checking required documents and contacting the client through phone call. This stage is crucial in deciding whether a business or a company is eligible to post an advertisement on JobStreet, or considered to be a potential scammer or blacklisted company. • Clean and validate 120-240 sales leads daily in the form of job vacancy from other companies. Show less
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CoLearn
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Indonesia
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E-Learning Providers
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300 - 400 Employee
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Video Solution Maker
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Nov 2020 - Jan 2021
• Create in total of 20 video solutions of math subject for middle and high school students. • Maintaining the quality of the video solutions created. • Create in total of 20 video solutions of math subject for middle and high school students. • Maintaining the quality of the video solutions created.
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Education
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Institut Teknologi Sepuluh Nopember (ITS)
Bachelor of Engineering - BE, Mechanical Engineering -
IPEKA Puri Senior High School
High School Diploma, Natural Sciences