Francine Jeans

Senior Director, Editorial Services at BioPharm Communications
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Director, Editorial Services
      • Jan 2023 - Present

    • Director Editorial Services
      • Jan 2022 - Apr 2023

    • Associate Director, Editorial Services
      • Jan 2018 - Jan 2022

      • Manage and mentor all editors within company by meeting monthly to provide feedback and discuss relevant topics, coaching on goal setting and performance throughout the year, ensuring editorial consistency across all, and supervising workflow and workload• Partner with other leaders in the company to share new ideas and techniques on management, conflict resolution, problem solving, and process revision• Lead editorial review, specific content development and strategy, and incorporation of all client comments for large, complex, fast-paced campaigns for BioPharm’s top clients, notably Takeda and Novartis• Empower direct reports by delegating certain tasks for top clients and special, timely projects• Attend Legal, Medical, and Regulatory reviews for pharmaceutical clients, and interpret those comments for internal art department to revise accordingly• Collaborate heavily and contribute to decision-making with medical writers, clinical content directors, program managers, graphic artists, and client engagement directors• Spearhead the training and development of all new editorial hires and create new techniques per individual learning style, delegating specific topics to other editors and other department leaders on usage of company brands, systems, and processes and in adherence to AMA style and specific client guidelines• Train or delegate training of other new hires, such as graphic designers, program managers, and content directors Show less

    • Senior Medical Editor
      • Jan 2016 - Jan 2018

      • Led editorial review, specific content development, and incorporation of all client comments for large, complex, fast-paced campaigns for BioPharm’s top clients, notably Takeda and Novartis• Spearheaded several, concurrent, special leadership projects, including process revision, manuscript template redesign, and mentorship of several coworkers• Performed the same Medical Editor tasks of copyediting, proofreading, and fact checking professional, non-personal, multi-channel marketing campaigns for numerous pharmaceutical clients• Attended Legal, Medical, and Regulatory reviews for pharmaceutical clients, and interpreted those comments for internal art department to revise accordingly• Collaborated heavily and participated in decision-making with medical writers, clinical content directors, program managers, graphic artists, and client engagement directors• Partnered with other medical editors to share learnings and ensure consistency across BioPharm brands and client campaigns• Developed and executed new training material and techniques for onboarding new editors, as well as new graphic designers, associate program managers, and clinical content directors, in usage of company brands, systems, and processes and in adherence to AMA style and specific client guidelines Show less

    • Medical Editor
      • Dec 2013 - Jan 2016

      • Copyedited and proofread professional, non-personal, multi-channel marketing campaigns for numerous pharmaceutical clients, utilizing BioPharm’s unique brands• Fact checked all assets of campaigns, including direct mail newsletters and cover letters, microsites, emails, and videos, and ensured adherence to AMA style• Attended Legal, Medical, and Regulatory reviews for pharmaceutical clients, and interpreted those comments for internal art department to revise accordingly• Collaborated heavily with medical writers and clinical content directors, and interfaced with program managers, graphic artists, and client engagement directors• Partnered with other medical editors to share learnings and ensure consistency across BioPharm brands and client campaigns• Trained new editors in usage of company brands, systems, and processes and in adherence to AMA style and specific client guidelines Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Promotional Review Editor
      • Jul 2011 - Dec 2013

      • Copyedit and proofread professional and consumer pharmaceutical marketing materials, including Web sites, digital and print advertisements, slide decks, brochures, visual aids, patient information, and prescribing information • Ensure adherence to AMA style and compliance with Legal, Medical, and Promotion Integrity (Regulatory) reviews and with corporate standard operating procedures • Complete multiple, high-volume tasks daily and meet strict, often overlapping, deadlines • Interpret and record Marketing, Legal, Medical, and Promotion Integrity comments to marketing collateral within fast-paced live promotional materials review meetings • Build and foster relationships with Legal, Medical, and Promotion Integrity reviewers and the company Marketing team, and collaborate effectively with the outside agency creative team • Train new employees in usage of company systems and processes and adherence to departmental and company guidelines and regulations Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Income Development Intern
      • 2011 - 2011

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Office Assistant
      • 2009 - 2011

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Special Sales Intern
      • 2010 - 2010

Education

  • Moravian College
    Bachelor of Arts (BA), English Language and Literature/Letters
    2007 - 2011
  • University of Limerick
    2009 - 2009

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