Experience

Building Interiors

• United Kingdom
• Design Services
• 1 - 100 Employee

• Office & Events Manager

  • Aug 2021 - Present

• Project Administrator

  • Sep 2016 - Aug 2021

  Project Assistance- Prepare and develop quotation documents and Project files. Prepare Invoices, Health and Safety files and purchase orders.General Administration- Assist with general admin duties, filing and archiving as necessary, assisting with Marketing and sales document preparation and answering the phone and taking messages.



Holiday Inn Leeds Garforth

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Food and Beverage Supervisor

  • Oct 2006 - Sep 2016

  Managing the daily running of a busy restaurant during evenings seating over 100 guests. Giving exceptional customer service, organizing staff, hiring new employees, weekly rota, weekly ordering and stock rotation. Ensuring health and safety up to date and meeting targets on audits and mystery guests. Managing the daily running of a busy restaurant during evenings seating over 100 guests. Giving exceptional customer service, organizing staff, hiring new employees, weekly rota, weekly ordering and stock rotation. Ensuring health and safety up to date and meeting targets on audits and mystery guests.



Yorkshire Bank

• United Kingdom
• Banking
• 300 - 400 Employee

• Call Agent

  • Aug 2011 - Jul 2012

  Taking inbound and outbound calls with customers who have products with Yorkshire bank to discuss the repayment of arrears on accounts such as loans, credit cards and mortgages. Trying to find the best solution for the customers whilst getting a re-payment plan in place for the bank. Taking inbound and outbound calls with customers who have products with Yorkshire bank to discuss the repayment of arrears on accounts such as loans, credit cards and mortgages. Trying to find the best solution for the customers whilst getting a re-payment plan in place for the bank.