Experience

Donor Conception Network
• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee
• Operations

  • Sep 2019 - Present

Policy in Practice
• United Kingdom
• Public Policy Offices
• 1 - 100 Employee
• Head of Admin Services

  • May 2017 - Sep 2019


Copasetic Research

• Research Services

• Operations

  • Jul 2016 - Feb 2017

  Short-term contract working alongside the two owner-directors of this small Bermondsey research agency: - Ensuring the smooth management of a large-scale and quite complex multi-stage research project for a global charitable foundation, liaising daily with partner agencies in the UK, India, Indonesia and Nigeria - Identifying opportunities for and overseeing recruitment of hard-to-reach HNWIs and industry experts in the UK and US for an exploratory high-end consumer electronics project - Sourcing and setting up new systems for Copasetic to improve internal functions such as IT, HR and travel needs going forwards Show less



Spinach Ltd

• United Kingdom
• Retail Office Equipment

• Operations

  • Apr 2011 - May 2016

  Responsible for operations, HR and office management at this international ‘boutique’ qualitative research agency, as well as providing an experienced extra pair of hands for global project management at busy times: - First port of call for all solutions relating to Spinach’s people, premises and procedures, including HR, resourcing, health & safety, office management, IT, compliance etc - Sourcing of and liaison with global field partners from costing and proposal stage to debrief, ensuring the smooth, timely and cost-efficient delivery of projects large and small - In collaboration with Spinach’s employment lawyer, full audit and review of all internal literature, policy documents and training needs, resulting in new Employment Contract, ‘Little Book of Rules’, H&S policies and training plans - Successful introduction of work placement programme to provide regular high calibre support, resulting in hirings of 6 junior researchers (and fee savings of £25k) - Working with Spinach’s IT service providers, design and implementation of a systems and procurement plan to address the company’s changing IT needs going forwards, including issues of legislative and client compliance (eg DPA) Show less



Rosenblatt Ltd

• United Kingdom
• Civil Engineering

• Operations

  • Oct 1998 - Oct 2010

  Helped manage and grow this qual research agency start-up until its sale to the Cello Group in 2010: - Set up of operations, office management and research functions for Rosenblatt and its sister agency, Digital People (including four office moves) - Recruitment, training and line-management of field team and junior researchers, leading and project-managing more challenging jobs such as those with particularly hard-to-reach audiences (eg. teen Mums or perpetrators of domestic violence) - Co-ordination and submission of successful roster applications to Unilever, BBC, COI - Key role in building the ‘professional yet playful’ company culture Show less



McCann Erickson

• Technology, Information and Internet

• Account Planner

  • Jan 1996 - Dec 1996

  Commissioned, analysed and interpreted consumer research to inform both strategic and creative development for Nestle's portfolio of cereal brands. Commissioned, analysed and interpreted consumer research to inform both strategic and creative development for Nestle's portfolio of cereal brands.



Leo Burnett

• 1 - 100 Employee

• Account Planner

  • Feb 1990 - Apr 1995

  Account responsibilities included: - Full spectrum of research and strategic planning for the launch of Tropicana in the UK and across Europe - Day-to-day management of qual and quant research programme across the marketing mix for McDonald’s Account responsibilities included: - Full spectrum of research and strategic planning for the launch of Tropicana in the UK and across Europe - Day-to-day management of qual and quant research programme across the marketing mix for McDonald’s