Francess Owokoniran

Business Development Manager at Jelurida Africa
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Contact Information
us****@****om
(386) 825-5501
Location
Eti Osa, Lagos State, Nigeria, NG

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Bio

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Credentials

  • Building Trust
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Creating Great First Impressions
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Data Analytics for Business Professionals
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Employee Experience
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Salesforce for Customer Service
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

  • Hackathon Africa
    • Tanzania
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Apr 2019 - Present

      I contact potential clients to establish rapport and arrange meetings. I plan and oversee new marketing initiatives. I research organizations and individuals to find new opportunities. I increase the value of current customers while attracting new ones. I attend conferences, meetings, and industry events both at home and abroad. I develop quotes and proposals for clients. I develop goals for the development team and business growth and ensuring they are met. I train personnel and help team members develop their skills. Show less

  • Union Bank of Nigeria
    • Nigeria
    • Banking
    • 700 & Above Employee
    • Alternate Channel | Customer Care / Marketing
      • Jan 2018 - May 2019

      As telemarketers, We introduce customers to new products and services; thereby cross-selling and up-selling of products and services. I met all my monthly targets for sales and exceed them. I prepared KPI report for my team members and carrying out Quality Control measures weekly. I handled customer's account queries, complaints, and support issues. As telemarketers, We introduce customers to new products and services; thereby cross-selling and up-selling of products and services. I met all my monthly targets for sales and exceed them. I prepared KPI report for my team members and carrying out Quality Control measures weekly. I handled customer's account queries, complaints, and support issues.

  • Airtel Nigeria
    • Nigeria
    • Telecommunications
    • 700 & Above Employee
    • Customer Care Representative, Airtel Nigeria
      • Jul 2016 - Dec 2016

      I introduce customers to new products and services, thereby cross-selling and up-selling products and services. I handled customer's account queries, complaints, and support issues. I created long-term rapport and a healthy, lasting customer relationship between my company and her clients. I worked with a team of 20 persons, where we made outbound calls to Airtel customers. My team was awarded the best team of the year for meeting with targets and for making the highest sales record. Show less

Education

  • University of Lagos
    MSc, Finance
    2017 - 2018
  • Caritas University
    Second Class Upper
    2010 - 2014

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