Francesco Torrisi
Customer Technical Advisor and CRM Manager at Abet Laminati- Claim this Profile
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
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Spagnolo Full professional proficiency
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Tedesco Professional working proficiency
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Francese Professional working proficiency
Topline Score
Bio
Credentials
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Corso di specializzazione in Commercio Internazionale
Centro Estero Camere di Commercio di Torino
Experience
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Abet Laminati
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Italy
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Wholesale Building Materials
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100 - 200 Employee
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Customer Technical Advisor and CRM Manager
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May 2020 - Present
Pre-sales technical reference person for product features and application advice; full management of after-sales quality issues, product modification and improvement; CRM manager taking care of technical and commercial training and support worldwide.
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Export Area Manager
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Feb 2001 - Apr 2020
Global management of the Company's branches and direct customers in Europe and Middle East, taking care of promotion, sales, technical support, claims handling and personnel organization of the Company's subsidiaries.Start-up and leadership of the Company's worldwide specification team offering customised design solutions for the global needs of international chains and players.Worldwide management of the Company CRM software (Microsoft Dynamics) and statistics software reference (software Tableau). Show less
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Worldwide Specification Manager
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Jul 2017 - Sep 2018
Creation of a worldwide specification group taking care of international projects where design-oriented solutions for the application of HPL are needed.Management of events, exhibition, public speeches and training sessions for architects and designers dealing with special features of Abet Laminati products.Market analysis, competitors evaluation and new product development.
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Education
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1990 - 1994
Università degli Studi di Torino
Laurea, Foreign Languages, Literatures, and Linguistics
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