Experience

Le Tsuba Hotel Paris

• France
• Hospitality
• 1 - 100 Employee

• Directeur des Ventes-Chief Sales Officer

  • Sep 2021 - Present



The Chess Hôtel

• France
• Hospitality
• 1 - 100 Employee

• Front Desk Manager

  • Oct 2016 - Aug 2021

• Front Desk Receptionist

  • Oct 2014 - Sep 2016

  Check in/check out operations, room assignment, ensure special handling of vip and repeat guests, weekly booking check, concierge service, cashiering.



Hotel Palazzo Vitturi -Venice Italy

• Hospitality

• Assistant Manager

  • Jan 2012 - Jun 2014

  As Assistant Manager, my duties are : - Managing and setting rates on our IDS system by using revenue management policy. - Daily, weekly and monthly forecast analysis in order to set the correct strategy for maximize revpar, occupancy and average room rate. - Managing the Online Hotel Brand Reputation by using the most important Tourism Social Media such as Tripadvisor. - Creating special offers and packages in the official hotel website in order to increase direct sales. -… Show more As Assistant Manager, my duties are : - Managing and setting rates on our IDS system by using revenue management policy. - Daily, weekly and monthly forecast analysis in order to set the correct strategy for maximize revpar, occupancy and average room rate. - Managing the Online Hotel Brand Reputation by using the most important Tourism Social Media such as Tripadvisor. - Creating special offers and packages in the official hotel website in order to increase direct sales. - Updating the official hotel website and OTAs extranet contests. - Handling of correspondences with customers and travel agencies. I also assist the Hotel Manager in everyday operations, check in/check out operations, room assignment, ensure special handling of vip and repeat guests, weekly booking check, complaints and overbooking management. In his absence, replaced his position, directing all personnel and completing daily administrative duties and operations. Show less As Assistant Manager, my duties are : - Managing and setting rates on our IDS system by using revenue management policy. - Daily, weekly and monthly forecast analysis in order to set the correct strategy for maximize revpar, occupancy and average room rate. - Managing the Online Hotel Brand Reputation by using the most important Tourism Social Media such as Tripadvisor. - Creating special offers and packages in the official hotel website in order to increase direct sales. -… Show more As Assistant Manager, my duties are : - Managing and setting rates on our IDS system by using revenue management policy. - Daily, weekly and monthly forecast analysis in order to set the correct strategy for maximize revpar, occupancy and average room rate. - Managing the Online Hotel Brand Reputation by using the most important Tourism Social Media such as Tripadvisor. - Creating special offers and packages in the official hotel website in order to increase direct sales. - Updating the official hotel website and OTAs extranet contests. - Handling of correspondences with customers and travel agencies. I also assist the Hotel Manager in everyday operations, check in/check out operations, room assignment, ensure special handling of vip and repeat guests, weekly booking check, complaints and overbooking management. In his absence, replaced his position, directing all personnel and completing daily administrative duties and operations. Show less



Hotel Al Nuovo Teson

• Venezia, Italia

• Front Desk Receptionist / Duty Manager

  • Jan 2007 - Dec 2011

  Worked as receptionist the first two years, then promoted to Duty Manager. Assisted the Manager in everyday operations, such as, check in/check out operations, entering reservations, room assignment, weekly booking check, customer complaints and overbooking management. In his absence, replaced his position, directing all personnel and completing daily administrative duties and operations. Worked as receptionist the first two years, then promoted to Duty Manager. Assisted the Manager in everyday operations, such as, check in/check out operations, entering reservations, room assignment, weekly booking check, customer complaints and overbooking management. In his absence, replaced his position, directing all personnel and completing daily administrative duties and operations.



Apostoli Palace

• Venezia, Italia

• Night Auditor part-time

  • Jan 2005 - Dec 2006

  Check in / Check out operations, cashiering. Check in / Check out operations, cashiering.



Hotel Città di Milano

• Venezia, Italia

• Receptionist

  • Jan 2004 - Dec 2005

  Check in e check out operations, concierge service, cashiering. Check in e check out operations, concierge service, cashiering.