Experience

EducaTouring

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Managing Director

  • Oct 2013 - Present

  London, United Kingdom Startup of a department of Marketing and communication • Build a marketing strategy • Build a company communication • Marketing campaigns • Website Management • Recruitment • Supervising staff and procedures



London Student Services

• Office & Marketing Manager

  • Jun 2011 - Sep 2013

  London Successfully developed and managed the Marketing Department and the Call Centre which were the main objectives in order to launch the business. • Trip-Planner development: Online customer booking and management software (CRM Umbraco). • Creation of the Marketing Department with a strategy aimed to achieve the objectives. • Call Centre start up and management. • Implementation of an efficient strategy for the international market. • Development of several market research… Show more Successfully developed and managed the Marketing Department and the Call Centre which were the main objectives in order to launch the business. • Trip-Planner development: Online customer booking and management software (CRM Umbraco). • Creation of the Marketing Department with a strategy aimed to achieve the objectives. • Call Centre start up and management. • Implementation of an efficient strategy for the international market. • Development of several market research studies into competitors and business trends. • Identify priority marketing opportunities. • Improvement of promotional activities for the ongoing development of the business. • Management and daily monitoring of agents and collaborators. • Introduce new commercial partnerships for the achievement of strategic objectives. Reorganization of all different departments, developing efficiency-enhancing workflow process improvements that made it possible to improve the range of services provided, the customer portfolio and consequently the turnover. • Development of monthly reports (revenue recognitions, costs analysis). • Collaborating with the finance and sales divisions in order to produce a range of internal projects. • Development of financial reports and sales management tools to allow Sales Managers to easily make quotations for customers. • Effective management of personnel and resources. Show less



Effik Italia S.p.A.

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sales Representative

  • Sep 2006 - Mar 2011

  Italy Healthcare sector, information disclosure to medical care gynecologists. • Database building and management • Encouraging business products on the territory of competence (Marche and Abruzzo) • Analysis of market share and competitors • Preparation of a quarterly business plan and a marketing operation during the design stage • Weekly and quarterly report to the Area Manager and Sales Director