Experience

Mello Vello

• Truck Transportation
• 1 - 100 Employee

• Customer Service Representative

  • May 2020 - Present

  We provide customer service for multiple Social Bicycles bike share networks and their local operations teams in Canada and the US. Our role is to provide expertise in user scenarios, common issues and troubleshooting. We provide customer service for multiple Social Bicycles bike share networks and their local operations teams in Canada and the US. Our role is to provide expertise in user scenarios, common issues and troubleshooting.



Concrete Design Communications

• Canada
• Design Services
• 1 - 100 Employee

• Brand Planner Intern

  • Sep 2019 - Apr 2020

  Worked with brand planners, designers and directors on a wide range of new and established brands. A mix of project management and strategy that involved research, naming, production, client relations and outsourcing collaborators. After being extended for a 2nd term, my role became focused on spearheading research for new projects by building out extensive competitive landscapes in order to draw conclusions and identify benchmarks to present to the team and partners. Worked with brand planners, designers and directors on a wide range of new and established brands. A mix of project management and strategy that involved research, naming, production, client relations and outsourcing collaborators. After being extended for a 2nd term, my role became focused on spearheading research for new projects by building out extensive competitive landscapes in order to draw conclusions and identify benchmarks to present to the team and partners.



Pigeon Brands

• Canada
• Design Services
• 1 - 100 Employee

• Graphic Design Intern

  • Aug 2016 - Aug 2016

  Worked with a team of designers and creative directors to plan the user experience for a high-profile client’s pop-up event. Participated in conceptual brainstorming, visual research and client presentation meetings. Prepared presentation decks. Worked with a team of designers and creative directors to plan the user experience for a high-profile client’s pop-up event. Participated in conceptual brainstorming, visual research and client presentation meetings. Prepared presentation decks.



Buzz PR

• Graphic Design Intern

  • May 2016 - Jul 2016

  Worked closely with the digital & creative team to provide design assistance and input on client projects, branding materials, creative pitches, digital product design, UX/UI, and more. Worked closely with the digital & creative team to provide design assistance and input on client projects, branding materials, creative pitches, digital product design, UX/UI, and more.



Tandia Financial Credit Union

• Canada
• Banking
• 1 - 100 Employee

• Retail Lending Administrator

  • May 2015 - Aug 2015

  Responsible for verification of all data input for loans, lines of credit and mortgages. Made corrections to loans, and maintained monthly loan product volume reports. Provided admin support to the branches and to the retail lending department. Corresponded with lawyers regarding mortgage closures. Responsible for verification of all data input for loans, lines of credit and mortgages. Made corrections to loans, and maintained monthly loan product volume reports. Provided admin support to the branches and to the retail lending department. Corresponded with lawyers regarding mortgage closures.