Experience

Middlesex County Board of Social Services

• Individual and Family Services
• 1 - 100 Employee

• Human Services Aide for ABD Medicaid

  • Feb 2016 - Present

  • Process renewal applications to determine continued Medicaid eligibility ranging from 8 to 15 cases per day. • Compose request letters addressed to clients or authorized representatives to obtain documents necessary for case processing. • Maintain a filing system for the pending cases organized by due date to facilitate time management. • Screen new applications as needed to determine initial Medicaid eligibility. • Perform face-to-face and phone interviews as needed with clients interested in applying for ABD Medicaid. • Register clients’ personal information and record all verbal correspondences in the database. • Assist clients with general or specific questions pertaining to the programs offered by ABD Medicaid or the status of their case. • Manage daily incoming and outgoing phone calls by maintaining a call log. • Return voicemails and respond to e-mails within 24 hours. • Refer clients to other departments or agencies if not eligible for the programs offered by ABD Medicaid. Show less



Lord & Taylor

• United States
• Advertising Services
• 1 - 100 Employee

• Sales Associate

  • Aug 2011 - Feb 2016

  • Interact with the customers and reach daily sales goals. • Manage department phone sales. • Provide excellent customer service. • Manage POS changes, merchandising, and re-stocking when department manager is not present. • Mark-down/mark-up existing and/or new merchandise when necessary. • Maintain an organized and presentable department to enhance an excellent shopping experience for customers. • Market and advertise additional products to customers at checkout to increase sales. • Train and guide sales associates who are novice to the department. • Process credit card applications with results of 6+ per month. • Obtain and register into the system customers’ e-mail addresses with results of 70 percent per day. • Received recognition for “Best Sales per Hour” performance in 2012. Show less



TheAlternativePress.com

• Intern

  • Sep 2012 - Dec 2012

  • Responsible for attending events in Westfield. • Interview Westfield residents. • Compose feature stories. • Responsible for attending events in Westfield. • Interview Westfield residents. • Compose feature stories.



The Tower, Kean University's Student Newspaper

• Senior Online Editor

  • Sep 2012 - Dec 2012

  • Assign deadlines and edit online stories. • Publish online content on a daily basis. • Manage The Tower’s Twitter and Facebook accounts on a daily basis for all updates. • Responsible for increasing Twitter followers and Facebook likes. • Aided with the transition of the website from Collegepublisher to WordPress and customized its layout. • Assign deadlines and edit online stories. • Publish online content on a daily basis. • Manage The Tower’s Twitter and Facebook accounts on a daily basis for all updates. • Responsible for increasing Twitter followers and Facebook likes. • Aided with the transition of the website from Collegepublisher to WordPress and customized its layout.



Her Campus

• United States
• Writing and Editing
• 1 - 100 Employee

• Campus Correspondent/Editor-in-Chief for Kean

  • May 2012 - Dec 2012

  • Recruit student writers. • Develop writing guidelines for student contributors. • Assign stories, deadlines, and edit online content. • Publish content on a weekly basis. • Manage Her Campus Kean’s Twitter and Facebook accounts on a daily basis for all updates. • Increased Twitter followers by 45 percent and Facebook likes by 100 percent. • Improved views of Her Campus Kean with front page stories on the Her Campus homepage. • Recruit student writers. • Develop writing guidelines for student contributors. • Assign stories, deadlines, and edit online content. • Publish content on a weekly basis. • Manage Her Campus Kean’s Twitter and Facebook accounts on a daily basis for all updates. • Increased Twitter followers by 45 percent and Facebook likes by 100 percent. • Improved views of Her Campus Kean with front page stories on the Her Campus homepage.

• Online Editor

  • Sep 2011 - May 2012

  • Assign deadlines.• Edit online content.• Manage The Tower’s Twitter and Facebook accounts on a daily basis for all updates.

• Reporter

  • Jan 2011 - May 2012

  • Responsible for attending events on campus.• Interview students and faculty members.• Compose news, reviews, and feature stories.

• Reporter

  • Feb 2011 - May 2011

  • Composed a news story and a feature story for TheAlternativePress.com of Westfield through a partnership with an Advanced Journalism course at Kean University • Composed a news story and a feature story for TheAlternativePress.com of Westfield through a partnership with an Advanced Journalism course at Kean University