Francesca Paolucci
Operations Manager at Medusa Japan- Claim this Profile
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Italian Native or bilingual proficiency
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Japanese Professional working proficiency
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English Full professional proficiency
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Spanish Full professional proficiency
Topline Score
Bio
Credentials
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DELE (Diploma of Spanish as a Foreign Language)
Instituto Cervantes -
ECDL (European Computer Driving License)
ECDL ITALIA -
TOEIC
The Institute for International Business Communication
Experience
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Medusa Japan
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Japan
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Marketing Services
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1 - 100 Employee
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Operations Manager
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Jul 2022 - Present
・Manage day-to-day operations and workflow ensuring efficient processes and effective communication between teams. ・Develope and implement operational strategies to support business goals and objectives. ・Monitor agency performance metrics, identify areas for improvement, and optimize workflow and productivity. ・Manage vendor relationships and ensure timely delivery of services and goods. ・Collaborate with HR to develop talent management strategies. ・Maintaine a positive and productive work environment, promoting teamwork and collaboration. Show less
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Kyoto Yura Hotel MGallery
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Kyoto, Kyoto, Japan
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Receptionist, Concierge, Rooms and Resraurants Reservation Department
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Nov 2019 - Jun 2022
• Check-in and check-out • Contacts with travel agencies • Costumers’ requests management • Restaurants and tours reservation • Kyoto City guide • Check-in and check-out • Contacts with travel agencies • Costumers’ requests management • Restaurants and tours reservation • Kyoto City guide
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Daiwa Royal Hotel Grande Kyoto
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Kyoto, Kyoto, Giappone
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Receptionist, Concierge, Rooms and Resraurants Reservation Department
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Apr 2018 - Sep 2019
• Check-in and check-out • Contacts with travel agencies • Costumers’ requests management • Restaurants and tours reservation • Kyoto City guide • Check-in and check-out • Contacts with travel agencies • Costumers’ requests management • Restaurants and tours reservation • Kyoto City guide
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Kashihara Royal Hotel
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Kashihara
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Front Desk Receptionist
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Oct 2017 - Mar 2018
• Check-in and check-out • Kashihara City guide • Check-in and check-out • Kashihara City guide
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Skenè Scarl (Theatre Association)
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Pesaro, Italia
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Theater's Hostess
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Aug 2011 - Aug 2017
• Assistance to the costumers • Costumer reception • Emercency exits and safety equipments control • Presentation of the evening event • Assistance to the costumers • Costumer reception • Emercency exits and safety equipments control • Presentation of the evening event
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AISTUGIA (Italian Association for Japanese Studies)
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Torino, Italia
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Conference's Hostess
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Jun 2016 - Sep 2016
• Preparation of the pamphlet with the explanations about the speakers and the topics of the XL conference • Registration of the participants at the conference and distribution of conference materials • Speakers ‘assistant • Support during the debates • Preparation of the pamphlet with the explanations about the speakers and the topics of the XL conference • Registration of the participants at the conference and distribution of conference materials • Speakers ‘assistant • Support during the debates
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Roll-out Agency
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Pesaro, Italia
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Sales Promoter
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Jun 2014 - Jul 2014
Promotion of products Promotion of products
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Internship
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Apr 2013 - Jul 2013
Architect Yasuo Watanabe’s assistant: • Translation and typing of letters from Japanese to Italian • Secretarial support Architect Yasuo Watanabe’s assistant: • Translation and typing of letters from Japanese to Italian • Secretarial support
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Education
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2014 - 2020
Università degli Studi di Torino
Master in Foreign Languages and Literature, Translation -
2010 - 2014
Università di Bologna
Degree In Foreign Languages and Literature, Foreign Languages and Literature -
2012 - 2012
Akamonkai
Japanese Language School for Foreigners, Japanese Language -
2005 - 2010
Liceo Scientifico
High School Diploma, PNI (computer programming)
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