Experience

Nuvolari Since 1985

• Italy
• Retail
• 100 - 200 Employee

• Deputy Manager

  • Jun 2016 - Present

  Genova, Liguria, Italy Organizzazione magazzino,ordini ed e commerce. Gestione turni del personale, con formazione nuovi commesi. Assistenza al cliente in ogni fase della vendita. Ottima conoscenza dei prodotti e dei tessuti, nonchè storia dei brand presenti in negozio. Operazioni di cassa e versamenti



Ted Baker

• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Assistant

  • Oct 2015 - May 2016

  Regent Street, London Greeting customers who enter the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Dealing with customer… Show more Greeting customers who enter the shop. Be involved in stock control and management. Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments. Stocking shelves with merchandise. Answering queries from customers. Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers. Balancing cash registers with receipts. Dealing with customer refunds. Keeping the store tidy and clean. Responsible dealing with customer complaints. Working within established guidelines, particularly with brands. Attaching price tags to merchandise on the shop floor. Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards. Receiving and storing the delivery of large amounts of stock Keeping up to date with special promotions and putting up displays. Cashier Show less



Lokum Istanbul

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Assistant Store Manager

  • Feb 2014 - Sep 2015

  - Solve problems before they get top the Manager - Make sure the shop floor runs smoothly - Meet the store's monthly targets and handle budgets - Recruit and train stuff - Put together the rota and shifts - Deal with any enquiries and complaints and monitor customer service - Serve customers as needed - Cater to the needs of customers. - Check that the products you sell are well displayed - Manage deliveries - Be in charge when the general manager is not around.… Show more - Solve problems before they get top the Manager - Make sure the shop floor runs smoothly - Meet the store's monthly targets and handle budgets - Recruit and train stuff - Put together the rota and shifts - Deal with any enquiries and complaints and monitor customer service - Serve customers as needed - Cater to the needs of customers. - Check that the products you sell are well displayed - Manage deliveries - Be in charge when the general manager is not around. - Work as part of a team. - Responsible of open and close a store. - Motivate staff to improve performance and maximize sales opportunities - Suggest ways to improve a store sales and the performance of members of staff. Next in line to the general manager and responsible for running the overall store operations. · Welcoming and introducing customers to the store · Deep knowledge of the products to personalize every sales · In charge of the workplace and ensuring it’s smooth running and operation in the absence of the manager. · Providing support to the manager in the planning and executing of all complex activities and tasks. · Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers · Processing cash and credit card transactions accurately & efficiently · Completing sales sheets at the end of the day · Doing this by highlighting the impact, risks and consequences of any managerial decisions and also coming up with possible alternatives and different perspectives to business problems. · Fully accountable for increasing sales, ensuring efficiency and for maintaining the highest retail standards. · Creating a constructive environment and organizing brainstorming sessions where ideas can be generated from all involved stakeholders. · Also responsible for building goodwill & loyalty from customers. ·Auditing the work environment to ensure compliance with Health & Safe

• Assistant Store Manager

  • Feb 2014 - Jan 2015

  London, United Kingdom · Next in line to the general manager and responsible for running the overall store operations. · Welcoming and introducing customers to the store · Deep knowledge of the products to personalize every sales · Responsible for the tasks delegated by the store manager. · In charge of the workplace and ensuring it’s smooth running and operation in the absence of the manager. · Providing support to the manager in the planning and executing of all complex activities and tasks. ·… Show more · Next in line to the general manager and responsible for running the overall store operations. · Welcoming and introducing customers to the store · Deep knowledge of the products to personalize every sales · Responsible for the tasks delegated by the store manager. · In charge of the workplace and ensuring it’s smooth running and operation in the absence of the manager. · Providing support to the manager in the planning and executing of all complex activities and tasks. · Checking the inventory listing with actual stock on the shop shelves and reporting and discrepancies to managers · Processing cash and credit card transactions accurately & efficiently · Completing sales sheets at the end of the day · Doing this by highlighting the impact, risks and consequences of any managerial decisions and also coming up with possible alternatives and different perspectives to business problems. · Fully accountable for increasing sales, ensuring efficiency and for maintaining the highest retail standards. · Creating a constructive environment and organizing brainstorming sessions where ideas can be generated from all involved stakeholders. · Also responsible for building goodwill & loyalty from customers. ·Auditing the work environment to ensure compliance with Health & Safety standards.



Joe Delucci's

• Sales Assistant

  • Jul 2013 - Feb 2014

  London, United Kingdom Dealt with customs enquiries and procedures · Handled customers complaints in a professional and diplomatic way · Following policies & procedures relating to cash & stock handling · Keeping the shop floor clean and tidy at all times · Understood customers need and clearly explained the products · Worked co – operatively as part of a team in a busy environment