Francesca Mizen

Customer Service Administrator at Davlav
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Location
UK

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Experience

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Customer Service Administrator
      • Oct 2022 - Present
    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Buyer
      • Sep 2021 - Mar 2023

    • Junior Buyer
      • Feb 2021 - Sep 2021

    • Junior Administrator
      • Dec 2020 - Feb 2021

    • United States
    • Individual and Family Services
    • Senior Beauty Therapist
      • Mar 2019 - Oct 2020

      Duties included:  Providing a range of treatments  Working on reception  Greeting clients  Booking In clients  Answering phone calls  Creating stock lists / carrying out stock checks  Using a booking in system  Ensuring rooms are presentable and set up for the next treatment/client  Ringing clients to take deposits and confirm appointments Duties included:  Providing a range of treatments  Working on reception  Greeting clients  Booking In clients  Answering phone calls  Creating stock lists / carrying out stock checks  Using a booking in system  Ensuring rooms are presentable and set up for the next treatment/client  Ringing clients to take deposits and confirm appointments

    • United Kingdom
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Apr 2017 - May 2018

      Duties included:  Meet and greet passengers ensuring a 5* customer service experience  Health and safety of passengers  Checking the condition and provision of emergency equipment  Administrating first aid when necessary  Dealing with emergencies  Demonstrating emergency equipment and safety procedures Business class duties included:  Communicating with the flight deck throughout the flight to ensure they have everything they need whilst also ensuring my passengers received the best service and on board experience  Run the mid galley taking on a role to be in charge of coordination of business class meal service and general running of the cabin.

Education

  • South Essex College of Further and Higher Education
    BTEC Level 3 Aviation/Airway Management and Operations, D D D *
    2015 - 2016
  • Mayflower High School
    2009 - 2015

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