Francesca Minniti
Customer care, inside sales, content specialist at Feries srl @casevacanza.it @agriturismo.it- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
IT
Languages
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Italiano Native or bilingual proficiency
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Inglese Full professional proficiency
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Tedesco Professional working proficiency
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Credentials
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Become a Customer Service Specialist
LinkedInMay, 2018- Oct, 2024 -
Building Resilience
LinkedInMay, 2018- Oct, 2024 -
Communication Foundations (2013)
LinkedInMay, 2018- Oct, 2024 -
Customer Service Foundations
LinkedInMay, 2018- Oct, 2024 -
Customer Service: Creating Customer Value
LinkedInMay, 2018- Oct, 2024 -
Effective Listening
LinkedInMay, 2018- Oct, 2024 -
Managing Customer Expectations for Frontline Employees
LinkedInMay, 2018- Oct, 2024 -
Phone-Based Customer Service
LinkedInMay, 2018- Oct, 2024 -
Serving Customers Using Social Media
LinkedInMay, 2018- Oct, 2024 -
Working with Upset Customers
LinkedInMay, 2018- Oct, 2024 -
Writing Customer Service Emails
LinkedInMay, 2018- Oct, 2024
Experience
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Feries
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Italy
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Technology, Information and Internet
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1 - 100 Employee
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Customer care, inside sales, content specialist
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Nov 2013 - Present
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ILVA S.p.A. in Extraordinary Administration
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Italy
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Mining
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700 & Above Employee
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Foreign sales account, Germany- Germania
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Mar 2013 - Sep 2013
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Sport Management Spa
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Italy
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Wellness and Fitness Services
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1 - 100 Employee
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Assistente bagnanti
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Jun 2008 - 2013
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Hostess
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Nov 2010 - Nov 2011
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Hostess
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Nov 2010 - Nov 2011
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Education
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Università degli Studi di Milano
Scienze Umanistiche per la Comunicazione, Lettere e filosofia -
Università degli Studi di Milano
Scienze Umanistiche per la Comunicazione, Comunicazione e spettacolo
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