Francesca L.

Client Services Associate at Wetherby Asset Management
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Location
Emeryville, California, United States, US

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Experience

    • United States
    • Investment Management
    • 1 - 100 Employee
    • Client Services Associate
      • Oct 2022 - Present
    • United States
    • Higher Education
    • 200 - 300 Employee
    • Adminstrative Assistant in Financial Services
      • Aug 2021 - Jun 2022

      -Performed a variety of office duties including copying, filing of financial records, file cabinet management, and organizing emails towards allocated recipients. -Worked closely with a team of 8 to process faculty request forms such as Travel, Entertainment, and Supply reimbursements into Kuali Financial System (KFS). -Responded to ad hoc requests by updating, resolving, and closing open issues on Catalyst Information System. -Compiled faculty Discretionary Reports by inputting raw… Show more -Performed a variety of office duties including copying, filing of financial records, file cabinet management, and organizing emails towards allocated recipients. -Worked closely with a team of 8 to process faculty request forms such as Travel, Entertainment, and Supply reimbursements into Kuali Financial System (KFS). -Responded to ad hoc requests by updating, resolving, and closing open issues on Catalyst Information System. -Compiled faculty Discretionary Reports by inputting raw data into expense ledgers and analyzing YTD Actuals in monthly fund summaries through Excel spreadsheets. Show less -Performed a variety of office duties including copying, filing of financial records, file cabinet management, and organizing emails towards allocated recipients. -Worked closely with a team of 8 to process faculty request forms such as Travel, Entertainment, and Supply reimbursements into Kuali Financial System (KFS). -Responded to ad hoc requests by updating, resolving, and closing open issues on Catalyst Information System. -Compiled faculty Discretionary Reports by inputting raw… Show more -Performed a variety of office duties including copying, filing of financial records, file cabinet management, and organizing emails towards allocated recipients. -Worked closely with a team of 8 to process faculty request forms such as Travel, Entertainment, and Supply reimbursements into Kuali Financial System (KFS). -Responded to ad hoc requests by updating, resolving, and closing open issues on Catalyst Information System. -Compiled faculty Discretionary Reports by inputting raw data into expense ledgers and analyzing YTD Actuals in monthly fund summaries through Excel spreadsheets. Show less

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Financial Advisor Intern
      • Sep 2021 - Jan 2022

      -Engaged in day-to-day operations of the financial management industry by training with financial professionals. -Examined wealth management strategies including asset allocation, wealth preservation and growth strategies. -Studied financial planning concepts, such as investment planning, retirement planning, and investment portfolio design. -Completed an average of 250 outbound calls per day to prospective clients with an average success rate of 40% and provided clients more… Show more -Engaged in day-to-day operations of the financial management industry by training with financial professionals. -Examined wealth management strategies including asset allocation, wealth preservation and growth strategies. -Studied financial planning concepts, such as investment planning, retirement planning, and investment portfolio design. -Completed an average of 250 outbound calls per day to prospective clients with an average success rate of 40% and provided clients more information on the company's upcoming events/services. Show less -Engaged in day-to-day operations of the financial management industry by training with financial professionals. -Examined wealth management strategies including asset allocation, wealth preservation and growth strategies. -Studied financial planning concepts, such as investment planning, retirement planning, and investment portfolio design. -Completed an average of 250 outbound calls per day to prospective clients with an average success rate of 40% and provided clients more… Show more -Engaged in day-to-day operations of the financial management industry by training with financial professionals. -Examined wealth management strategies including asset allocation, wealth preservation and growth strategies. -Studied financial planning concepts, such as investment planning, retirement planning, and investment portfolio design. -Completed an average of 250 outbound calls per day to prospective clients with an average success rate of 40% and provided clients more information on the company's upcoming events/services. Show less

    • United States
    • Food Production
    • Partial Owner
      • Mar 2014 - Jan 2021

      -Managed inventory, budgeting, marketing, and finances of the establishment in which duties included recordkeeping, invoicing clients, and monitoring business accounts. -Prospected potential clients and secured customer accounts through scheduling appointments and providing exceptional customer service when discussing pricing of the company’s products. -Recruited and on boarded employees while also overseeing the delegation of their daily tasks including the opening and closing of the… Show more -Managed inventory, budgeting, marketing, and finances of the establishment in which duties included recordkeeping, invoicing clients, and monitoring business accounts. -Prospected potential clients and secured customer accounts through scheduling appointments and providing exceptional customer service when discussing pricing of the company’s products. -Recruited and on boarded employees while also overseeing the delegation of their daily tasks including the opening and closing of the establishment, food preparation, and product sales. Show less -Managed inventory, budgeting, marketing, and finances of the establishment in which duties included recordkeeping, invoicing clients, and monitoring business accounts. -Prospected potential clients and secured customer accounts through scheduling appointments and providing exceptional customer service when discussing pricing of the company’s products. -Recruited and on boarded employees while also overseeing the delegation of their daily tasks including the opening and closing of the… Show more -Managed inventory, budgeting, marketing, and finances of the establishment in which duties included recordkeeping, invoicing clients, and monitoring business accounts. -Prospected potential clients and secured customer accounts through scheduling appointments and providing exceptional customer service when discussing pricing of the company’s products. -Recruited and on boarded employees while also overseeing the delegation of their daily tasks including the opening and closing of the establishment, food preparation, and product sales. Show less

    • Taiwan
    • Restaurants
    • 200 - 300 Employee
    • Team Member
      • Oct 2018 - Mar 2020

      -Mastered and effectively operated the cash register and debit/credit card readers to deliver fast customer service. -Extensively memorized over thirty drink recipes and delivered orders promptly to customers. -Washed dishes and restocked the bar line for continued fast service capabilities. -Trained newly-hired employees in workflow procedures to ensure a safe and efficient workplace and to keep productivity levels up to the company’s expectation. -Presented exceptional… Show more -Mastered and effectively operated the cash register and debit/credit card readers to deliver fast customer service. -Extensively memorized over thirty drink recipes and delivered orders promptly to customers. -Washed dishes and restocked the bar line for continued fast service capabilities. -Trained newly-hired employees in workflow procedures to ensure a safe and efficient workplace and to keep productivity levels up to the company’s expectation. -Presented exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues. Show less -Mastered and effectively operated the cash register and debit/credit card readers to deliver fast customer service. -Extensively memorized over thirty drink recipes and delivered orders promptly to customers. -Washed dishes and restocked the bar line for continued fast service capabilities. -Trained newly-hired employees in workflow procedures to ensure a safe and efficient workplace and to keep productivity levels up to the company’s expectation. -Presented exceptional… Show more -Mastered and effectively operated the cash register and debit/credit card readers to deliver fast customer service. -Extensively memorized over thirty drink recipes and delivered orders promptly to customers. -Washed dishes and restocked the bar line for continued fast service capabilities. -Trained newly-hired employees in workflow procedures to ensure a safe and efficient workplace and to keep productivity levels up to the company’s expectation. -Presented exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues. Show less

Education

  • UC Irvine
    Bachelor's degree, Business/Managerial Economics
    2018 - 2022
  • Berkeley High School
    High School Diploma
    2014 - 2018

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