Francesca Frongia

Product Manager at CharityStars
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Contact Information
us****@****om
(386) 825-5501
Location
Milan, Lombardy, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency
  • Spagnolo Limited working proficiency

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Credentials

  • MB6-892 Microsoft Dynamics AX Distribution and Trade
    Microsoft
    Mar, 2017
    - Sep, 2024
  • DELE B2
    Instituto Cervantes
    Nov, 2013
    - Sep, 2024

Experience

  • CharityStars
    • Italy
    • Fundraising
    • 1 - 100 Employee
    • Product Manager
      • Feb 2021 - Present

      Product Manager •Definition of short and long-term goal •Data analysis to identify and develop new product features •Development of roadmaps and detailed user stories to support the development team •Management of the design and development team •Management of product stakeholders and their requirements, timelines and priorities •A/B testing •Collaborate with marketing, sales, customer service, logistics and administration departments to identify and develop new product solutions. Show less

  • Pane&Design
    • Italy
    • Software Development
    • Project Manager
      • May 2019 - Feb 2021

      Project Manager on mobile and web application in Beauty, Education, Charity, Blockchain, Meditation fields for Italian and American companies. •Gathering requirements and understanding the business and customer needs •Definition of project scope and objectives, involving all internal and external stakeholders and ensuring technical feasibility • Creation and maintenance of complete project documentation • Develop detailed project plans and always keep them updated • Ensure that projects are delivered on time, within scope and within budget • Management of test phases • Management and allocation of resources and assignment of project tasks based on individual strengths, skills and experience levels • Customer relationship management Show less

  • Avanade
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ERP Business Analyst
      • Apr 2017 - May 2019

      Business Analyst in ERP and Digital solution project for multinational companies Task: • Gather business requirements and understand Client business and needs • Business process and GAP analysis • Business Solution Design and Implementation • Test phase management (definition of test cases, tests run and User Acceptant test) • Training phase management (user guide and training material preparation) • Interaction with client during meeting for gathering requirement, tests phase (User Acceptant Test) and training phase Show less

  • Accenture Italia
    • Italy
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Accenture Operations Intern
      • Feb 2016 - Aug 2016

      Sales assistance in preparation of RFQs for large utilities BPO projects • Presales assistance in Workshop meeting • Preparation of technical and economical response Sales assistance in preparation of RFQs for large utilities BPO projects • Presales assistance in Workshop meeting • Preparation of technical and economical response

  • Accenture & Samsung
    • Digital Marketing Student
      • Nov 2015 - Dec 2015

      5 weeks training course in Digital Marketing. It was a mix of classes, online classes and project work with important italian corporate. 5 weeks training course in Digital Marketing. It was a mix of classes, online classes and project work with important italian corporate.

  • GTW Consortium
    • United Kingdom
    • Education Administration Programs
    • Marketing Intern
      • Feb 2015 - Jul 2015

      The company runs three different brands in the educational sector. I handled multiple tasks, from brand developing to social media/marketing, from HR and recruitment to sales and customer care. I managed the social networks ( Facebook, twitter and linkedin) throught hootsuite. I created group of email to send to our costumer and content for the company blog throught Mailchimp and Wordpress. I managed the client over the phone and via email. The company runs three different brands in the educational sector. I handled multiple tasks, from brand developing to social media/marketing, from HR and recruitment to sales and customer care. I managed the social networks ( Facebook, twitter and linkedin) throught hootsuite. I created group of email to send to our costumer and content for the company blog throught Mailchimp and Wordpress. I managed the client over the phone and via email.

  • ASSOCIAZIONE SPORTIVA TENNISVACANZE
    • Italy
    • Spectator Sports
    • Animatrice
      • Jul 2011 - Jul 2014

      The work is seasonal. I work as children's entertainer in the Holiday Center " TennisVacanze". The work consist in the animation for a group of 25/50 children, from 7 to 12 years old , for a period of 15 days in which the children stay in our structure; in addition to entertainment the work also provides for the "care" of the child 24 hours on 24. The work is seasonal. I work as children's entertainer in the Holiday Center " TennisVacanze". The work consist in the animation for a group of 25/50 children, from 7 to 12 years old , for a period of 15 days in which the children stay in our structure; in addition to entertainment the work also provides for the "care" of the child 24 hours on 24.

Education

  • SDA Bocconi
    Microsoft Dynamics Academy
    2016 - 2017
  • Università di Roma Tor Vergata
    Economics and Management, Economics and management
    2012 - 2014
  • Università degli Studi di Cagliari
    Economics, Economics and management
    2009 - 2012

Community

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